Assistant Director of Health Services

Embry-Riddle Aeronautical University • Daytona Beach, FL

8d • Onsite

About The Position

The Assistant Director of Health Services supports the mission, vision, and strategic priorities of Embry-Riddle Aeronautical University and the Division of Student Affairs by providing high-quality, student-centered service that supports student well-being and success. Reporting to the Director of Health Services, this position provides primary administrative support to the Director and oversees non-clinical department operations, including front desk operations, the billing/coding specialist, insurance services, and administration of the clinic’s electronic health record system as its designated super-user. The role contributes to student success and retention while addressing the needs of a diverse student body.

This is a full-time, 12-month, in-person position. Regular availability during traditional business hours is required, along with some evenings and weekends based on departmental, outreach, and emergency response needs.

Requirements

• Bachelor’s degree with a concentration in Healthcare or Business/Management.
• Excellent interpersonal and communication skills.
• Strong analytical skills.
• Knowledge of medical terminology, HIPAA, and FERPA.
• Proficiency with Microsoft Office.
• Marketing and social media management experience.

Responsibilities

• Provide primary administrative support to the Director of Health Services.
• Oversee non-clinical operations, including front desk operations, the billing/coding specialist, and insurance services.
• Serve as the designated super-user for the clinic’s electronic health record system.
• Provide student-centered customer service supporting student well-being, success, and retention.

Benefits

• Up to 18 days of paid leave in the first year, including 3 days granted upon hire and 15 days accrued throughout the year.
• 9 or more paid holidays, including the day after Thanksgiving and the week between Christmas Eve and New Year’s Day.
• 100% tuition coverage for the employee for one undergraduate and one graduate degree.
• Discounted tuition rates for a spouse and dependent children up to age 26.
• Employer retirement contribution of 6% of base salary and a 4% matching contribution, with no vesting period.
• Personal leave of 15 days for non-exempt employees or 18 days for exempt full-time employees in the first year.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager