Assistant Director of Admissions

Acadia•Peachtree Corners, GA

About The Position

The Assistant Director of Admissions oversees daily admissions operations at Lakeview Behavioral Health, leads and develops team members, and helps ensure patients receive timely access to appropriate care. The role combines clinical oversight, staff leadership, quality improvement, regulatory compliance, and collaboration with referral sources and internal stakeholders. The position is scheduled Monday through Friday, 3:00 p.m. to 11:00 p.m. The Assistant Director leads the Admissions Department as an integrated team and implements relevant business development and marketing strategies for directing potential clients to treatment. The role oversees crisis triage, evaluation, intake, and admission processes; supports patient safety and department efficiency; and develops and works toward departmental goals. The position also provides staff training and supervision, serves as a clinical liaison to referral sources, and contributes recommendations to organizational leadership.

Requirements

Bachelor’s degree in a social services field.
CPR and de-escalation/restraint certification; training is available upon hire and offered by the facility.
The position may require state licensure.
First aid may be required depending on the state or facility.

Nice To Haves

Master’s degree in a social services field or RN.
Two or more years of experience in a healthcare admissions role.

Responsibilities

Lead the Admissions Department and cultivate an integrated team.
Implement the business development and marketing department’s strategic plan as it relates to admissions and directing potential clients to treatment.
Provide leadership on quality management issues related to crisis triage, evaluation, intake, and admission.
Assign and distribute scheduled evaluations, intakes, and admissions based on requests and hospital census.
Conduct quality assurance and quality improvement programs for crisis triage, evaluation, intake, and admission services.
Perform follow-up communications and make recommendations to organizational leadership.
Provide orientation, in-service training, and continuing education for department staff and other internal positions responsible for crisis triage or evaluation services.
Serve as a clinical liaison with referral sources.
Improve departmental service efficiency and quality, and develop and meet departmental goals and objectives.
Keep the department current with and compliant with new laws and regulations.
Train and supervise staff.
For the assigned shift, plan, assign, supervise, and perform duties needed to ensure patient safety and departmental efficiency.
Prioritize potential admissions based on patient needs and the facility’s capability and capacity to provide appropriate care.
Apply knowledge of clinical assessment, diagnoses, and interventions with patients.
Guide and direct staff and foster mutual trust, respect, and cooperation among team members.
Ensure the EMTALA log, if applicable, is completed for each patient seen by admissions.
Serve as a preceptor for new admissions team employees.
Maintain a positive, empathetic, and professional attitude toward customers; acknowledge and work to resolve unmet patient needs and complaints; prioritize patient safety.
Perform other functions and tasks as assigned.