Assistant Director Housing Administration
About The Position
The Assistant Director Housing Administration is a key leadership role on the University of Oklahoma Housing and Residence Life team. The position oversees operational and administrative functions supporting the residential experience of thousands of students, including housing assignments, occupancy management, housing contracts, billing processes, policy administration, and customer service operations. It provides strategic direction while ensuring efficient, student-centered service delivery. The Assistant Director collaborates with campus partners, supervises professional staff, analyzes operational data, and leads initiatives to improve housing systems, processes, and resident satisfaction. The role contributes to student success and the strategic goals of Housing and Residence Life by supporting a vibrant and inclusive residential community.
Requirements
- Bachelor's degree, or 48 months of related experience in lieu of the degree, for a total of 96 months of related experience.
- At least 48 months of program development, program management, or related experience.
- Valid driver's license.
Nice To Haves
- Previous housing assignment experience, preferably in a higher-education setting.
- Previous experience using StarRez or similar housing management software.
- Previous professional experience supervising and developing full-time staff members.
Responsibilities
- Oversee operational and administrative functions that support the residential experience.
- Provide strategic direction for housing assignments, occupancy management, housing contracts, billing processes, policy administration, and customer service operations.
- Ensure efficient, student-centered service delivery.
- Collaborate with campus partners.
- Supervise professional staff.
- Analyze operational data.
- Lead initiatives to enhance housing systems, processes, and resident satisfaction.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
