Assistant Director Facility Support Services

Goodwill Greater Milwaukee & Chicago • Great Lakes, IL

3d

About The Position

The Assistant Director Facility Support Services is responsible for the proper maintenance and security of contracted government-provided facilities and equipment, ensuring they are maintained in accordance with contract requirements. The role implements strategy for facilities-related supply and support, oversees daily operations, directs staff in developing and implementing departmental policies, procedures, and programs, maintains the operating budget, manages expenses, and communicates budgetary performance. Work typically includes projects and initiatives spanning 1–2 years and focuses on creating systems.

The position oversees facilities-related supply and support, cleaning, environmental and custodial services, procurement requests, and government-provided equipment. It directs scheduled and spot inventories, documents new equipment, and arranges disposal of excess, obsolete, or broken equipment. The role also manages staff development and training, moderate- to high-complexity projects and improvement initiatives, change management, and community engagement efforts.

Candidates must be U.S. citizens under U.S. Navy security guidelines, obtain a Common Access Card (CAC) within 90 days of hire, and provide a REAL ID-compliant driver’s license for naval base access and employment. Failure to obtain a CAC may result in removal or termination from the position. The role requires the ability to follow oral and written instructions in English, respond calmly and responsibly to emergencies, recommend solutions to work problems, perform basic math, and use computers and Microsoft Office software.

The job requires remaining stationary for sustained periods, moving about to accomplish tasks, operating a computer or similar technology, visual acuity for preparing data and reviewing work, and communicating and exchanging information. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Compensation placement depends on education, experience, internal equity, market demands, and other qualifying criteria; hiring at or near the top of the salary range is not typical. Certain roles may participate in an incentive plan, subject to its terms and conditions, and participation does not guarantee payment. Benefits may include medical, dental, vision, short- and long-term disability, life insurance, a retirement plan, paid time off (PTO), and more; benefit specifics vary by employment category. The employer is an Equal Opportunity Employer (SEW).

Requirements

• Associate degree or equivalent experience.
• At least 5 years of experience.
• Ability to understand and carry out oral and written instructions in English.
• Ability to think and react calmly and responsibly in emergency situations and recommend solutions to work problems.
• Ability to perform basic mathematical calculations.
• Computer knowledge and Microsoft Office software skills.
• Must be a U.S. citizen as defined by U.S. Navy security guidelines.
• Must obtain a Common Access Card (CAC) within 90 days of hire; inability to obtain it may result in removal or termination.
• Must provide a REAL ID-compliant driver’s license for naval base access and employment.

Responsibilities

• Oversee facilities-related supply and support.
• Ensure proper maintenance and security of government-provided facilities and equipment, in accordance with contract requirements.
• Oversee daily operations and direct staff in developing and implementing departmental policies, procedures, and programs.
• Maintain the operating budget, manage expenses, and communicate budgetary performance.
• Manage departmental structure, staff development, and training; network and source candidates for team positions.
• Plan and manage moderate- to high-complexity projects and improvement initiatives related to departmental functions.
• Manage change with direct reports, when applicable, and participate in the leadership coalition supporting change.
• Champion and engage in community relations efforts and connect outcomes to employee engagement.
• Direct cleaning, environmental, and custodial services.
• Ensure procurement requests are handled promptly and in accordance with contract requirements.
• Oversee government-provided equipment, including scheduled and spot inventories, documenting new equipment, and disposing of excess, obsolete, or broken equipment.
• Complete other duties and responsibilities as assigned.

Benefits

• Medical insurance may be offered.
• Dental insurance may be offered.
• Vision insurance may be offered.
• Short- and long-term disability insurance may be offered.
• Life insurance may be offered.
• Retirement plan may be offered.
• Paid time off (PTO) may be offered.
• Certain roles may be eligible to participate in an incentive plan; participation does not guarantee payment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree