Facility Services Assistant

Associated Students•Long Beach, CA

About The Position

Under the general supervision of the Facility Services Manager, the Facility Services Assistant provides custodial support, assists with event setup and breakdown, and delivers furniture and supplies across multiple campus locations. The role uses Enterprise Management Systems (EMS) software and operational reports to plan work, coordinates event preparation and walkthroughs, maintains cleanliness and storage areas, and helps ensure equipment and furniture are ready for scheduled activities. This is an annual, year-round position that continues through winter and summer academic breaks. The employee must be available to work 20 hours per week during academic semesters. Shifts may include evenings, weekends, and special events, and scheduled hours may fluctuate with operational demands and event activity. The position is a union position. The employee is considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with CSU Executive Order 1083.

Requirements

  • Must be enrolled at California State University, Long Beach in at least six units and making satisfactory progress in a related degree program.
  • Minimum or no previous work experience required.
  • Must be available to work 20 hours per week during academic semesters.
  • Ability to maintain positive, professional relationships with University Student Union users and respond to their needs.
  • Demonstrated customer service, professionalism, and courtesy.
  • Ability to read, write, and follow written and verbal instructions effectively and in a timely manner.
  • Ability to work independently, remain receptive to direction and feedback, and exercise sound judgment with minimal supervision.
  • Commitment to working with a diverse and culturally inclusive student body and staff.
  • Dependable, punctual, and self-motivated.
  • Strong interpersonal, communication, organizational, analytical, and problem-solving skills; ability to prioritize tasks, manage multiple responsibilities, collaborate with a team, and consider feedback and ideas from others.
  • Ability to stand for extended periods, walk throughout the facility, use hands and arms, and reach.
  • Ability to climb or balance and stoop, kneel, crouch, or crawl.
  • Ability to lift and/or move up to 50 pounds regularly, up to 100 pounds frequently, and more than 100 pounds occasionally; ability to carry up to 50 pounds as needed to transport equipment and tools.
  • Required vision abilities include close, distance, color, peripheral, and depth vision, and the ability to adjust focus.

Responsibilities

  • Use Enterprise Management Systems (EMS) software to generate setup worksheets and event schedules; review and interpret daily operational reports to plan and prioritize tasks.
  • Conduct walkthroughs of scheduled events across campus locations, provide assistance as needed, confirm bookings are executed according to plan, and report issues, discrepancies, or setup and breakdown changes.
  • Perform routine and specialized custodial tasks, including sweeping, mopping, vacuuming, carpet and equipment cleaning, replacing trash liners, and maintaining floors, carpets, and upholstered furniture.
  • Report damaged equipment, furniture, or building fixtures to the Maintenance team.
  • Assist with installing, rearranging, lifting, removing, and resetting furniture, equipment, and other heavy items.
  • Set up and break down equipment for events, activities, and programs at multiple campus locations, arranging tables, chairs, dance floors, stages, ramps, and other equipment according to setup diagrams and specifications.
  • Maintain inventory storage areas in a clean, organized, safe, and accessible condition.
  • Maintain familiarity with USU room and facility setup configurations and operational requirements.
  • Clean glass windows and doors, including removing tape, adhesives, and other surface materials.
  • Provide written reports at the end of each shift and maintain accurate, organized records of shift operations.
  • Follow safety protocols and procedures, including proper use and understanding of Material Safety Data Sheets (MSDS).
  • Perform other duties reasonably within the scope of the job.
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