Assistant Director, Facilities, Operations and Event Management

California State University, Long BeachLong Beach, CA
$4,908 - $7,150Onsite

About The Position

This position works independently to provide administrative and operational leadership in the planning, coordination, and execution of NCAA Division I athletic contests, special events, campus activities, and external rentals. The Assistant Director of Facilities, Operations and Event Management serves as a primary resource for event logistics, departmental administration, game management, staffing, budgeting, and coordination with campus partners and external stakeholders to ensure successful and efficient operations.

Requirements

  • Previous experience with events and/or facility operations.
  • Previous supervisory experience.
  • Knowledgeable in EMS or equivalent software.
  • Ability to develop, analyze, and implement policies and procedures related to facilities operations.
  • Ability to plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved under the direction of the General Manager.
  • Ability to train others on new skills and procedures and provide work direction.
  • Strong organizational, time management, and communication skills.
  • Must possess excellent customer service skills and must be multi-task oriented.
  • Ability to work evenings and weekends.
  • Ability to communicate with an ethnically and culturally diverse campus community.
  • Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
  • Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
  • Equivalent to a Bachelor's degree in a related field and two years of related experience required.
  • Regularly works evenings and weekend hours.
  • Valid CA Drivers license required.

Responsibilities

  • Coordinates departmental administrative functions including scheduling, purchasing, contracts, budget tracking, payroll processing, event documentation, operational reporting, and departmental procedures. Develops standardized processes that improve efficiency and organizational effectiveness.
  • Provides leadership for the planning, coordination, and execution of all NCAA Division I home contests, championships, special events, and external rentals. Oversees staffing, scheduling, event logistics, customer service, payroll coordination, facility readiness, and operational execution while ensuring compliance with University, conference, and NCAA requirements.
  • Recruits, trains, schedules, supervises, and evaluates student assistants, casual workers, interns and event supervisors. Develops staffing plans, operational manuals, and training programs to ensure consistent event execution and customer service.
  • Coordinates event budgets, purchase requisitions, contracts, invoices, payroll, and operational expenditures while monitoring fiscal accountability and assisting with financial reporting.
  • Provides administrative support for departmental initiatives, NCAA and conference championships, strategic planning efforts, operational assessments, and special projects as assigned.
  • Assists with special projects for the department as needed.

Benefits

  • Paid Time Off: Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
  • Health Coverage: A variety of medical, dental, and vision plans.
  • Retirement Plans: Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
  • Educational Benefits: Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
  • Employee Assistance Program (EAP): Confidential counseling and support services for employees and their families.
  • Additional Benefits: Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.
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