Anthropologie Assistant Department Manager

Anthropologie•Farmington, CT

4d•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to help create an engaging and inspiring store environment. The role fosters community among the team through ongoing education about brand and store initiatives. It represents the Anthropologie brand, supports store leadership and stylists, leads salesfloor engagement, contributes to recruiting and employee development, assists with store operations and fulfillment, and promotes an inclusive, people-first workplace.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.
Interest in and enthusiasm for the Anthropologie brand.

Responsibilities

Represent the brand and promote a positive, inclusive store environment in line with the SPARKED program values.
Lead by example in delivering extraordinary service and creating an environment where all customers feel welcome, heard, and valued.
Support store leaders and stylists in promoting customer events that increase brand engagement and strengthen ties with the local community.
Help lead the salesfloor and drive engagement in each zone through elevated communication, while guiding the team to prioritize customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, recognition, team building, and initiatives such as the SPARKED Journal.
Support daily operations, including opening and closing procedures, store standards, product restocking, and facilities or IT issues.
Collaborate with partners on shipment and omni fulfillment, visual standards, product stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Communicate with leadership and work as a team to complete store objectives.
Share store priorities and brand messages with the team while prioritizing employee engagement.
Provide customer and staff experience insights and feedback to the Service and Styling Manager.