Anthropologie Assistant Department Manager

Urban Outfitters•Miramar Beach, FL

9d•Onsite

About The Position

The Assistant Department Manager supports customer service, selling, and business operations to help create an engaging and inspiring store environment. The role fosters a sense of community among the team through ongoing education about brand and store initiatives. As a brand representative, the Assistant Department Manager promotes an inclusive environment and leads by example in delivering extraordinary service so customers feel welcome, heard, and valued. The position also helps lead salesfloor engagement, supports team development and recruiting, and contributes to store operations, visual standards, fulfillment, and communication with store leadership.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Enthusiasm for the Anthropologie brand.

Responsibilities

Represent the brand and promote a positive, inclusive store environment in line with the values of the SPARKED program.
Lead by example in delivering extraordinary service and cultivating an environment where customers feel welcome, heard, and valued.
Support store leadership and stylists in promoting customer events that increase brand engagement and strengthen ties with the local community.
Help lead the salesfloor, drive engagement across zones, and guide the team in prioritizing customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, employee recognition, team building, and initiatives such as the SPARKED Journal.
Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking products, and assisting with facilities or IT issues.
Collaborate with partners to execute shipment and omni fulfillment processes, maintain visual standards and product stock levels, and complete markdowns.
Provide feedback about team training needs to support effective scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Communicate with leadership about teamwork and progress toward store objectives.
Prioritize employee engagement and share store priorities and brand messages with the team.
Share insights about customer and staff experiences and communicate feedback to the Service and Styling Manager.