Anthropologie Assistant Department Manager

Anthropologie•Monterey, CA

1d•$21 - $22•Onsite

About The Position

The Assistant Department Manager supports service, selling, and business operations to help create an engaging and inspiring store environment. The role fosters community among the team through continued education about brand and store initiatives. As a brand representative, the Assistant Department Manager promotes a positive and inclusive store environment, models extraordinary customer service, and supports customer events that build brand engagement and connections with the local community. The role helps lead the sales floor, supports team development and recruiting, and contributes to daily store operations, visual standards, shipment, and omnichannel fulfillment. The position also supports clear communication and teamwork, prioritizes employee engagement, shares store priorities and brand messages, and provides customer and staff experience feedback to the Service and Styling Manager.

Requirements

At least 1 year of retail leadership experience.
Experience being a team player.
Ability to work flexible hours to meet store needs, including nights, weekends, and holidays.
Eagerness to learn and grow within the organization.

Nice To Haves

Anthro brand fan.

Responsibilities

Promote a positive and inclusive store environment as a brand representative, in line with the values of the SPARKED program.
Model extraordinary service and help ensure customers feel welcome, heard, and valued.
Support store leadership and stylists in promoting customer events that drive brand engagement and connections with the local community.
Help lead the sales floor and drive engagement in each zone through elevated communication; guide the team in prioritizing customer experience and store objectives.
Participate in recruiting, hiring, and onboarding to help retain a diverse and engaged team.
Use brand resources to support employee development, including the SPARKED Journal, employee recognition, and team-building activities.
Support daily operating processes, including opening and closing procedures, maintaining store standards, restocking product, and assisting with facilities or IT issues.
Collaborate with partners to execute shipment and omnichannel fulfillment processes; support visual standards, product stock levels, and markdowns.
Provide feedback about team training needs to support scheduling and payroll allocation for sales and brand initiatives.
Contribute to an inclusive work environment by listening actively and seeking different perspectives.
Check in with leadership to maintain communication and teamwork toward store objectives.
Prioritize employee engagement and share store priorities and brand messages with the team.
Provide customer and staff experience insights and feedback to the Service and Styling Manager.