Assistant Delicatessen Department Manager

Hy-Vee•Sycamore, IL

11d

About The Position

The Assistant Delicatessen Department Manager assists the Department Manager in presenting fresh, innovative, high-quality products at competitive retail prices. The role helps ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members. It may assume management duties when the Department Manager is absent and involves instructing, assigning, reviewing, and planning the work of others.

Requirements

High school education or equivalent experience.
More than six months and up to one year of similar or related experience.
Ability to solve practical problems involving varied circumstances with limited standardization and to interpret instructions.
Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
Ability to file, post, and mail materials; copy data between records; interview to obtain basic information; and guide people and provide basic direction.
Ability to perform medium physical work, exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.
Ability to perform climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.
Visual ability to see from less than 20 inches to more than 20 feet, with or without correction, including depth perception, color vision, and field of vision.

Responsibilities

Provide prompt, efficient, friendly customer service, including greeting customers, helping them locate or handle products, and responding to suggestions or requests.
Answer customer calls promptly and helpfully, including taking product orders.
Check daily orders and establish timelines and production schedules.
Review product freshness and appearance, pull products by stale date, and ensure department standards are met.
Prepare products and determine their placement in the display case.
Promote and coordinate catering, including coordination with other departments, delivery, and setup.
Assign duties to part-time crew as needed.
Review daily gross potential and plan for future sales weeks, events, and production.
Adjust pricing in the store computer system.
Train new employees and handle customer issues.
Follow sanitation procedures and maintain clean work areas and required personal hygiene and dress standards.
Follow company policies and store guidelines, and report to work as scheduled and on time.
Assume management duties in the Department Manager’s absence.
Assist with inventory procedures; order products and supplies as needed; verify received products, post invoices, and keep records of outdates for credit.
Determine products for sampling and assist in other store areas as needed.
Perform other related duties and special projects as required.
Instruct, assign, review, and plan the work of others; maintain standards, coordinate activities, and allocate personnel.