Assistant Deli Manager

Brookshire Grocery Company•Broken Arrow, OK
•Onsite

About The Position

Ensures hot and cold foods are prepared and displayed in accordance with Company standards. Works with deli personnel to promote department sales and profits, as well as customer service. The role supports upper management in training and developing partners, scheduling and directing work, reviewing sales and inventory information, and maintaining department performance. It also involves food preparation and packaging, inventory and order accuracy, food safety and quality control, suggestive selling, customer service, and maintaining a clean and safe retail environment.

Requirements

  • High school diploma or GED and at least one year of related experience, or an equivalent combination of experience and/or higher education.
  • Must be at least 18 years of age.
  • Food Handler certification required.
  • Manager Food Safety certification required.
  • Intermediate knowledge of deli department operations and in-store ordering machines and inventory management processes.
  • Basic knowledge of scheduling software systems.
  • Ability to lead and motivate others and communicate effectively with customers and partners in writing and verbally.
  • Ability to multitask and work in a fast-paced environment.
  • Ability to operate a manual or electric pallet jack and safely use hazardous equipment such as a bailer, slicer, and deep fryer.
  • Ability to read and operate digital equipment, meters, dials, and calibrated scales; use precision and non-precision hand tools; and work with sharp-edged objects such as knives and box cutters.
  • Ability to work safely with fellow partners and promote a team environment.
  • Ability to learn new technology systems, methods, and processes.
  • Ability to work flexible schedules, including nights, weekends, and holidays.
  • Partners must be at least 21 years old to drive for Company business under the BGC Business Driver Policy.
  • Attendance at work is required.

Responsibilities

  • Work with upper management to train and develop partners, schedule, plan, assign, and direct work.
  • Support upper management in reviewing historical sales, advertising, and promotion data; co-manage inventory and help maintain satisfactory in-stock levels.
  • Review profit and loss, sales, shrink, and labor data with the department manager as needed.
  • Help maintain and improve sales performance, financial results, public relations, product quality, and work standards.
  • Enforce quality control and food safety standards; ensure dated products are properly stocked and rotated, and inspect prepared foods for quality.
  • Slice, weigh, package, and label lunchmeats, cheeses, and other deli products; assist with catering and delivery orders.
  • Check truck inventory, unload products, and ensure accuracy of inventory, product ordering, and related paperwork.
  • Promote product sales through suggestive selling and appealing product displays.
  • Greet customers, answer questions, and take orders by phone and in person with a friendly, service-oriented attitude.
  • Maintain a clean, safe, and sanitary working and shopping environment by following Company safety procedures.
  • Identify potential hazards, remedy them or place appropriate warning signs or devices when reasonably possible, and report hazards that cannot be immediately remedied to a supervisor.

Benefits

  • Comprehensive medical, vision, dental, and prescription coverage.
  • Paid time off.
  • Company-contributed 401(k) plan.
  • Employee discounts.
  • Scholarships and educational support.
  • Access to a 205-acre outdoor recreation area.
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