Assistant Deli Manager

Yoke's Fresh Market•Cheney, WA

About The Position

The Assistant Deli Manager provides guidance and empowerment to Deli associates and models active guest engagement to deliver hospitality and professional service. The role supports the Deli Manager and may perform managerial duties in their absence, helping oversee department operations, profitability, food safety, merchandising, production, guest service, and associate training. The position has supervisory responsibilities, including directing and evaluating associates and enforcing company policies. Associates are expected to uphold Yoke’s values, contribute to a welcoming atmosphere and company success, and perform duties honestly and safely.

Requirements

High school diploma or GED; or at least two years of related experience and/or training; or an equivalent combination of education and experience.
Ability to read, analyze, and interpret general business documents and write reports and business correspondence.
Ability to communicate effectively and pleasantly with guests, vendors, and associates under all circumstances.
Mathematical ability to manage a profitable deli operation, including fractions, percentages, ratios, proportions, and American money, weight, and volume measurements.
Ability to apply common-sense understanding to written or oral instructions, solve practical problems with limited standardization, and interpret written or oral instructions.
Meet state minimum requirements for working with slicers or other deli equipment and tools.
Valid State Food Handlers Permit.
Valid driver’s license or State I.D. Card.
Ability to perform the essential job functions, with reasonable accommodations where applicable.
Ability to meet the position’s physical demands, including prolonged standing; walking; using hands and fingers; handling, feeling, and reaching; climbing, balancing, stooping, kneeling, crouching, crawling; tasting, smelling, talking, and hearing; and lifting or moving up to 10 pounds continuously, 25 pounds frequently, and 50 pounds occasionally.
Ability to work in an environment with moving mechanical parts and occasional exposure to fumes or airborne particles, toxic or caustic chemicals, extreme cold, and extreme heat.

Nice To Haves

Hepatitis A vaccination, offered optionally through Yoke’s Pharmacy.

Responsibilities

Report for assigned shifts on time and regularly, communicate clearly, and demonstrate the physical abilities needed to perform assigned duties and provide service and leadership.
Promote sales through conversations with guests, product recommendations, information about promotions and services, and suggestions for complementary products or signature items.
Perform managerial duties in the Deli Manager’s absence, including inventory, sales, and other financial bookwork, and help ensure department operations and profitability.
Merchandise existing and new products using size, shape, and color to support product presentation and sales.
Practice active managerial control of food safety, identify and prevent risks, train and monitor Shift Leads and associates, check work, and provide corrective action as needed.
Direct, coordinate, and participate in preparing, wrapping, serving, and packing deli food while maintaining product quality, production, presentation, and company specifications.
Provide assigned in-service training to new personnel on guest service, deli features and services, and safe operation of department equipment.
Empower associates to use “This One’s On Us” cards and find ways to make guests happy.
Ensure departmental work follows applicable local, state, federal, and company rules and policies for workplace safety, food handling, sanitation, housekeeping, and guest service.
Participate in the Deli Department accident reduction plan and follow applicable equipment, sanitation, storage, and emergency safety practices.
Manage secondary supervisors who assist with supervising Deli Department employees.
Supervise, coordinate, and evaluate associate activities, personally or through secondary personnel.
Interview, train, plan, assign, and direct work; appraise performance; reward and discipline associates; address complaints; and resolve problems.
Use strong leadership and communication skills in handling associate matters and implement and enforce company policies.
Report accidents within 24 hours and follow company safety standards, including use of required personal protective equipment and safe work practices.

Benefits

Employee Stock Ownership Plan (ESOP), 100% company paid.
DailyPay option to get paid on the day worked.
401(k) with company matching up to 4%, if elected.
Medical, dental, vision, and life insurance, including a no-deductible medical option.
Company-paid life insurance for full-time employees working 30 hours.
Voluntary insurance products.
Health Savings Account (HSA).
Paid holidays.
Vacation time.
Bereavement and jury duty pay.
Paid Sick & Safe Leave, accrued at one hour for every 40 hours worked.
Paid Family & Medical Leave.
Employee Assistance Program (EAP).