Assistant Custodial Operations Supervisor (Third Shift)

Obama Foundation•Chicago, IL
•$59,755 - $74,670•Onsite

About The Position

The third-shift Assistant Custodial Operations Supervisor at the Obama Presidential Center collaborates with internal teams to uphold the quality of campus interior spaces. The role coordinates custodial maintenance schedules, timelines, staffing, and budgets, and serves as a contact for leadership and stakeholders to align priorities and workflows with the Obama Foundation’s objectives. The position reports directly to the Custodial Operations Supervisor. The supervisor oversees custodial staff and contracted providers, supports campus interior upkeep and floor-care programs, and uses a Computerized Maintenance Management System (CMMS) to inspect, track, and optimize services. The role helps ensure that custodial work meets APPA guidelines and the campus’s LEED Platinum and WELL certification requirements. This is an in-person position at the Obama Presidential Center in Jackson Park, Chicago.

Requirements

  • Experience managing day-to-day custodial teams.
  • Ability to exercise discretion and independent judgment to resolve unexpected or complex issues with minimal supervision.
  • Experience with inventory and equipment management.
  • Strong attention to detail and ability to prioritize and manage workforce talent.
  • Flexibility to work varied hours, including early mornings, late nights, weekends, and holidays, across indoor and outdoor campus environments.
  • Ability to work at the Obama Presidential Center in Jackson Park and/or other Obama Foundation locations in Chicago.

Nice To Haves

  • Custodial management experience at a cultural or entertainment institution.
  • Commercial floor-care experience, including auto-scrubbers, wet/dry or spray-and-vac equipment, buffing, and floor refinishing.
  • Familiarity with commercial floor-care equipment such as Tennant and Kaivac machines.

Responsibilities

  • Supervise Lead Custodians and custodial staff to maintain standards aligned with APPA guidelines and the campus’s LEED Platinum and WELL certification requirements.
  • Provide hands-on leadership and oversight of the campus floor-care program, including daily and restorative floor maintenance.
  • Monitor contracted service providers and vendors to ensure they meet performance expectations, remain on schedule, and support service goals, including during events and special programs.
  • Work with the Custodial Operations Supervisor and Superintendent of Building Services to develop, implement, and improve efficient and sustainable procedures, including inventory management.
  • Support the proper use, care, and maintenance of floor-care equipment, including Tennant and Kaivac machines.
  • Conduct site inspections using CMMS software, analyze data, make operational adjustments, and address maintenance issues in a timely manner.
  • Oversee short- and long-term maintenance and upkeep of campus interior facilities, including specialty structures and finishes, dining areas, museum exhibits, offices, athletic centers, libraries, and restrooms.
  • Oversee staff training and scheduling, daily assignments, work orders, and inventory; gather staff updates and report on work to support efficiency and service standards.
  • Train and direct staff on floor-care procedures, equipment operation, and proper techniques.
  • Use CMMS software to track campus services, including contracted services, and monitor equipment and supplies.
  • Collaborate with internal teams to ensure custodial service meets APPA, WELL, and LEED standards.
  • Inspect and report areas or issues requiring attention to prevent service interruptions for guests and programming.
  • Monitor campus floor conditions and proactively identify needs for routine, corrective, or restorative floor care, including scrubbing, buffing, and refinishing.

Benefits

  • Insurance
  • Paid time off
  • Retirement benefits
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