Security Shift Supervisor - Third Shift

Allied Universal • Milwaukee, WI

2d

About The Position

Allied Universal Services is seeking a Security Shift Supervisor to supervise and coordinate the delivery of quality services on a specific shift at an assigned customer site. The supervisor serves as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers. The role includes supervising staff on the assigned shift and providing coaching, recognition, and discipline within approved empowerment limits.

The position requires effective communication and customer service, the ability to prepare written reports and logs, and the ability to handle routine and crisis situations calmly and efficiently. It also involves using intermediate computer skills and wireless technology at client-specific sites. The listed pay rate is $23.17 per hour, paid weekly.

Requirements

• At least 2 years of security experience, or prior law enforcement or military experience.
• At least 21 years of age.
• High school diploma or equivalent, or 5 years of verifiable experience.
• Effective written and oral communication and interpersonal skills, including the ability to interact professionally with personnel at all levels and the general public.
• Ability to use initiative and independent judgment within established guidelines.
• Ability to prepare written reports and logs in neat, legible handwriting.
• Ability to read and understand operating procedures and instructions.
• Valid driver's license and at least one year of driving experience for driving positions.
• For driving positions: clean driving record within the stated limits, required insurance coverage, and ability to safely operate a vehicle.
• Successful completion of a background investigation and post-offer/pre-employment drug and alcohol test; a driver's record check may also be required.
• Intermediate computer skills to use client-specific wireless technology.
• Ability to handle common and crisis situations calmly and efficiently.
• Exceptional customer service and communication skills.
• Required licensing may depend on state or local laws and regulations and may be required before employment.

Responsibilities

• Supervise and coordinate the delivery of quality services on an assigned shift at a customer site.
• Act as a liaison between the site supervisor, Account Manager or Field Operations Manager, and professional security officers.
• Supervise staff on the assigned shift, providing coaching, recognition, and discipline within approved empowerment limits.
• Prepare written reports and logs.
• Handle common and crisis situations at the client site calmly and efficiently.
• Use client-specific wireless technology and computer systems.

Benefits

• Medical, dental, and vision insurance
• Basic life, AD&D, and disability insurance
• Company retirement plans
• Seven holidays annually paid at time and a half if worked
• 40 hours of vacation after one year of employment at eligible work assignments; unused vacation is paid out only where required by law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED