Assistant Coordinator

Cal Poly Pomona•Pomona, CA

2d•Onsite

About The Position

The Residence Life Team within University Housing Services (UHS) is responsible for the development and delivery of services and programs that ensure the quality of life, well-being, and personal development of residential students, contributing to retention and academic success. This unit establishes policy and procedure in residential facilities, provides individual contact with residents, advises and facilitates student government, administers conduct, intervenes in crisis, develops educational and programmatic efforts, and coordinates the safety and security of residents.

Requirements

Bachelor's Degree - Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job‑related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year‑for‑year basis.
Valid and in State Valid CA Driver's license with insurance.
Possession of these knowledge and abilities is typically demonstrated through the equivalent of one year of experience in professional Student Services work at the entry trainee level. Equivalent amounts of graduate level job‑related education may be substituted for the required experience.
Knowledge and Abilities: Working knowledge of the methods and problems of organization and program management; research and interviewing techniques; principles of individual and group behavior; the ability to rapidly acquire such knowledge of the organization, procedures and activities of the specific campus to which the position is assigned; and the basic principles, practices and major trends in the Student Services field to which assigned.
Ability to rapidly acquire a working knowledge of the specific objectives of the campus Student Services program and its relationship to the total campus operation; interpret and apply program rules and regulations; gather and analyze data; reason logically, draw valid conclusions and make appropriate recommendations; present clear and concise information orally and in written reports; and establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations and other private and public agencies.

Nice To Haves

Enrollment in a Higher Education/Student Affairs Master's program (or related field) is preferred.
Experience working with students from varied socioeconomic, educational, or cultural backgrounds in a residential, student services, or community-based setting is also preferred.

Responsibilities

Support with the guidance of the Front Desk Attendants (FDA), Resident Advisors (RA), and Program Assistants (PAs) in the daily operations and emergency interventions of residential communities.
Assist Coordinators with student success support services and programs that improve retention and graduation rates for all CPP residential students.
Establishes and maintains cooperative working relationships with residents.
Utilizes skills to encourage student success within the portfolio through programs, role modeling with students and staff.
Support administrative operations of the department, including room assignments, occupancy reports, resident check-in/check-out, room changes, work requests, equipment check-out, etc.
Climbing of stairs (some residence halls do not have elevators) for emergency and crisis response.
Maintains thorough knowledge of and enforces University policy, UHS policy and UHS Housing License Agreement for residential students.
Assist Resident Advisors and Program Assistants with program development, planning and implementation.
Assists with annual selection processes Resident Advisors and Program Assistants.
Assist with educational campaigns, programming, trainings, and workshops for the residential community.
Network and collaborate with campus departments to develop, design, and implement programs that facilitate opportunities for interaction and dialogue with the campus community on student engagement, leadership, sense of belonging, and inclusive community practices that support the success of all residential students.
Responsible for understanding the expectations of professional staff, student leaders, front desk attendants, elected members of individual hall councils for each building/community, Resident Student Association (RSA), National Residence Hall Honorary (NRHH), and residential students.

Benefits

The CSU system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers.
Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future.
As an agency of the State of California, the CSU’s business operations almost exclusively reside within California.
The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California.
Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check).
The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.
In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for.
This position is part of the Academic Professionals of California (APC) bargaining unit 4.
Cal Poly Pomona hires only individuals lawfully authorized to work in the United States.
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Positions that require driving for university business by using a personal or state vehicle must comply with the Authorized University Driver Policy.
Driving records are monitored and evaluated by the Risk Management Department.
In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing.
As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
We provide reasonable accommodations to applicants and employees with disabilities.
Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at [email protected].
Consistent with California law and federal civil rights laws, Cal Poly Pomona provides equal opportunity in employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin.
Our commitment to equal opportunity means ensuring that every employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities.
Cal Poly Pomona complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California’s Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU’s Nondiscrimination Policy.
We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
As a federal contractor, Cal Poly Pomona complies with the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRAA) and requests priority referral of protected veterans for our job openings.