Assistant Program Coordinator

Residential Opportunities Inc•Kalamazoo, MI

2d•$40,238 - $46,763

About The Position

The Assistant Program Coordinator supports people with developmental disabilities, mental health conditions, medical care needs, and/or physical disabilities in making day-to-day choices that promote independence and community participation. The role provides personal and medical assistance as needed, teaches and models appropriate behavior and daily living skills, and provides behavior management support. The position works to understand the preferences, hopes, and goals of the people receiving services and supports their choices and progress. It helps ensure effective program operations during assigned shifts and appropriately supervises relevant staff in the Program Coordinator’s absence. Work must follow program goals, agency policies and procedures, applicable laws and regulations, and ROI’s core values, vision, and mission. The Assistant Program Coordinator establishes collaborative relationships with people served; supports health and safety; completes required documentation; and teaches or assists with personal hygiene, dressing, eating, communication, mobility, housekeeping, meal planning and preparation, personal finances, social and leisure activities, and vocational goals. Additional work includes supporting relationships and individual program plans, administering medications under ROI procedures, maintaining the home and equipment, transporting people served, assisting with adaptive equipment and prescribed therapies, and supporting and supervising Direct Support Professionals. The role may require lifting and transferring individuals using safe procedures, schedule flexibility, and assuming program leadership when the Program Coordinator is absent. Applicants must be at least 18 and have a high school diploma or GED. Post-secondary coursework in a human-services-related field and experience supporting people with developmental disabilities and/or mental health needs are preferred. The position requires the ability to complete required training and certifications, pass background screening, communicate effectively, use basic office equipment and computer systems, and meet the physical and scheduling demands of the work. Approved driver status, as determined by ROI, is preferred. ROI is an Equal Opportunity Employer and states its commitment to diversity and an inclusive environment.

Requirements

At least 18 years of age.
High school diploma or GED.
Knowledge of fundamentals of staff supervision, housekeeping, and service delivery to adults with developmental disabilities.
Ability to achieve and maintain required training and certifications, including ROI agency training, medication certification, first aid and CPR certification, and physical intervention techniques certification.
Ability to pass background check screening.
Ability to arrive on time and as scheduled at the work site.
Ability to physically manage people served and assist with a wide array of physical needs.
Ability to follow oral and written instructions.
Ability to operate basic home appliances and office equipment.
Ability to work independently without direct supervision.
Good verbal and written communication skills.
Computer skills.
Ability to remain alert while on shift.
Ability to lift and transfer individuals using safe procedures when needed.
Ability to adapt to work schedule changes as necessary to meet the needs of people supported.

Nice To Haves

Post-high-school education or coursework in a human-services-related field.
Experience supporting people with developmental disabilities and/or mental health needs.
Approved driver status as determined by ROI.

Responsibilities

Support people served in making day-to-day choices that promote independence and participation in the community.
Provide personal and/or medical assistance, teach and model appropriate behaviors and daily living skills, and provide behavior management assistance.
Understand the preferences, hopes, and goals of people served and support their choices and progress toward goals.
Ensure effective program operations during assigned shifts and supervise relevant staff in the Program Coordinator’s absence.
Establish collaborative relationships with people served.
Support ROI’s diversity, inclusiveness, and anti-racism philosophies and commitment to being an anti-racist organization.
Implement health and safety protocols, including CPR, first aid, and behavior management.
Attend scheduled shifts, meetings, and training and remain alert while working.
Complete financial, billing, program, and agency documentation as required.
Teach and support people served to perform personal hygiene, dressing, eating, communication, mobility, housekeeping, meal planning and preparation, personal finance management, social and leisure activities, and vocational and employment activities as independently as possible; assist or perform tasks when needed.
Support people served in developing appropriate friendships and other meaningful relationships through role modeling and teaching.
Provide input for individual program plans and implement those plans.
Administer medications according to ROI procedures.
Inform the supervisor about problems or issues involving people served or their environment.
Maintain homes, workplaces, equipment, and vehicles to ROI standards.
Promote a positive image of ROI.
Assist with adaptive equipment and, with training, conduct prescribed therapy programs, use braces and assistive devices, and perform range-of-motion exercises.
When needed, lift and transfer people receiving support using safe procedures.
Advocate for and respect the rights of people served to lead self-determined lives, providing necessary support.
Use responsible and conscientious behavior and sound judgment.
Facilitate teamwork through open communication, shared responsibilities, and a positive, constructive attitude.
Demonstrate flexibility when schedules are adjusted to meet the needs of people supported by ROI.
Transport people served.
Assist in supervising Direct Support Professionals to ensure services align with goals in the PCP.
Assume a leadership and supervisory role within the Program in the Program Coordinator’s absence while maintaining established standards, expectations, and objectives.
Comply with laws and regulations concerning reporting suspected abuse or neglect of vulnerable persons.
Maintain confidentiality of restricted information, data, and reports.
Complete other tasks as assigned by the PC, PD, COO, or CEO.