Assistant Event Coordinator
About The Position
The Event Coordinator works directly with the Lead Coordinators, assisting them in executing exceptional events on the day of the event, while providing extraordinary customer service. Successful events will largely depend on the personable character, skilled communication, organizational acumen, and dependability of the Assistant Day of Event Coordinator. The ideal candidate will have exceptional customer service skills along with coordination or hospitality experience. The role provides a high level of sales support to customers by ensuring all queries are responded to in an efficient, professional, and timely manner. This position will help develop new and existing opportunities and commercial sales relations for clients.
Requirements
- Computer literate/keyboard skills
- Excellent interpersonal skills
- High degree of accuracy
- Demonstrated ability to prioritize issues
- Must be able to deal with technical product information
- Ability to adapt procedures to a new and more effective way of working (in relation primarily to customer management and promotional activity support)
- Ability to build strong working relationships (internal/external)
- Excellent communication skills - verbal and written
- Ability to persuade, influence and negotiate effectively at all levels
Nice To Haves
- Event Sales experience
- Event Assistant experience
- Events Planning experience
- Sales Implementation experience
- Marketing Communications experience
- 1-2 years working within a sales environment preferably
- Prior experience with customer service and event planning are a plus
- Determined
- Professional communicator
- Team worker
- Reliable
- Self-motivated
- Achievement orientated
- Ability to use own initiative
- Ability to perform effectively when there are pressure peaks
- Sets high standards and consistently achieves them
Responsibilities
- Follow up with customers to drive uptake of promotional initiatives across all private and public sector event channels
- Assist Lead Coordinator with guiding clients throughout the event day
- Identify opportunities and implement sales strategies
- Assist Lead Coordinator with on-site rehearsals
- Proactively follow up leads generated from events
- Assist and guide the client, closing out the end of the event
- Use of initiative to identify and follow up opportunities with customers
- Generate new business for our clients
- Assist Lead Coordinator with execution of timeline and itinerary throughout event day
- Work closely with the sales and marketing teams to achieve sales objectives
- Discuss commercial terms or promotional details to potential customers
- Assist and participate in scheduled Planning Meetings as needed
- Assist in creation of necessary “Day of” details
- Assist Lead Coordinator with on-site, Venue Walk Thru
- Assist Lead Coordinator with confirmation of event details, prior to the day of the event
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
