Assistant Community Manager - Dominion House

MidTN Volunteer Properties•Nashville, TN

About The Position

As an Assistant Community Manager, you will help oversee daily operations at a multi-family apartment community. You will support leasing, resident relations, rent collection, renewals, and overall property performance. The role is suited to someone who is organized, people-focused, and motivated to grow in property management. Volunteer Properties manages over 6,000 apartment units across Kentucky, Tennessee, and Georgia. The company describes its values as Teamwork, Integrity, Engagement, Improvement, and Compassion.

Requirements

  • At least 2 years of assistant property manager experience.
  • Strong communication and customer service skills.
  • Organized, detail-oriented, and deadline-driven.
  • Proficient in Microsoft Office and willing to learn new systems.
  • Experience with conflict resolution and tenant relations.
  • Positive and energetic, and aligned with the company’s values.
  • Must provide proof of a valid driver’s license, reliable transportation, and vehicle insurance.

Nice To Haves

  • OneSite experience preferred.

Responsibilities

  • Build strong relationships with residents and prospects.
  • Respond to maintenance requests and ensure they are completed.
  • Conduct leasing tours and answer questions.
  • Process rent payments and late notices.
  • Manage renewals and retention efforts.
  • Maintain resident files and property records.
  • Assist the Community Manager with daily operations.
  • Take on additional projects as needed.

Benefits

  • Medical benefits after 30 days.
  • 401(k).
  • Generous PTO.
  • Ongoing training and development.
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