Assistant Community Manager Affordable Apartment Community

IPG - Sage • Lancaster, CA

5d • $24 - $28 • Onsite

About The Position

Investment Property Group is hiring an Assistant Community Manager to support operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, California. The role supports the Community Manager and helps ensure daily property activities and operational tasks are handled efficiently.

Responsibilities include assisting with leasing, move-ins, renewals, and waitlist management; managing rent collection and delinquency follow-up; coordinating eviction proceedings when needed; responding to resident concerns; and completing administrative work and maintenance coordination. The Assistant Community Manager also conducts property walks and unit inspections, documents findings, and takes appropriate corrective action. The position helps maintain compliance with property policies and procedures and supports a positive experience for residents and prospective tenants.

The schedule is Monday through Friday, 8 a.m. to 5 p.m. The stated hourly salary range is $24.00–$28.00, depending on qualifications, education, and prior experience.

Requirements

• At least 1 year of experience as an assistant manager at a multifamily community of 100 or more units.
• Strong interpersonal skills and the ability to foster positive resident relationships and collaborate effectively with team members.
• Exceptional time-management and problem-solving skills.
• Ability to handle conflict resolution and complaints and provide customer service tailored to the community demographic.
• Experience with rent collection and delinquency management.
• Ability to identify areas for improvement and suggest ways to improve property efficiency, productivity, and profitability.
• Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
• Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
• Marketing and sales skills to promote vacant units and maintain high occupancy rates.
• Positive attitude.
• Valid driver's license.

Nice To Haves

• Bilingual in Spanish and English.

Responsibilities

• Represent Investment Property Group in a positive and professional manner.
• Work alongside the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
• Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings as necessary.
• Assist with applications, leasing for new move-ins and renewals, and waitlist management, ensuring accuracy, compliance, and a positive resident experience.
• Conduct daily property walks to inspect common areas, document findings, and take appropriate corrective action to ensure areas are clean, safe, and well-maintained.
• Perform annual or more frequent unit inspections and follow-ups, document findings, and take appropriate corrective action.
• Meet with residents and respond to their concerns, requests, and complaints.
• Interact professionally, with integrity and respect, with residents, team members, vendors, and community stakeholders.
• Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.

Benefits

• Comprehensive benefits package including medical, dental, and vision insurance, life insurance, a health savings account, and an employee assistance program.
• 401(k) with company match.
• Accrued four weeks of paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed