Assistant Community Manager Affordable Apartment Community

Investment Property Group•Lancaster, CA

About The Position

Investment Property Group (IPG), a private real estate investment and management firm, is seeking an Assistant Community Manager to support operations at Antelope Valley, a 120-unit tax credit and project-based apartment community in Lancaster, California. The role supports leasing activities, resident relations, rent collection, administrative tasks, and maintenance coordination while helping ensure compliance with property policies and procedures and a positive experience for residents and prospective tenants. The Assistant Community Manager works alongside the Community Manager to handle daily property operations, maintain accurate financial and leasing records, address resident needs, and keep the property clean, safe, and well-maintained. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., and pays $24.00–$28.00 per hour depending on qualifications, education, and prior experience.

Requirements

At least 1 year of experience as an assistant manager at a multifamily community with 100 or more units.
Strong interpersonal skills and ability to build positive resident relationships and collaborate with team members.
Strong time-management and problem-solving skills.
Ability to resolve conflicts and complaints and provide customer service tailored to the community demographic.
Experience with rent collection and delinquency management.
Ability to identify improvement opportunities and suggest ways to improve property efficiency, productivity, and profitability.
Ability to provide excellent customer service, respond to tenant needs, and support community engagement.
Strong verbal and written communication skills for interacting with tenants, contractors, and local authorities.
Marketing and sales skills to promote vacant units and maintain high occupancy rates.
Positive attitude.
Valid driver's license.

Nice To Haves

Bilingual in Spanish and English.

Responsibilities

Represent Investment Property Group in a positive and professional manner.
Work with the Community Manager to ensure daily activities, property resources, and operational tasks are handled efficiently.
Oversee rent collections, maintain accurate ledgers, follow up on delinquent accounts, and coordinate eviction proceedings when necessary.
Assist with applications, leasing for new move-ins and renewals, and waitlist management while ensuring accuracy, compliance, and a positive resident experience.
Conduct daily property walks to inspect common areas, document findings, and take appropriate corrective action.
Conduct annual or more frequent unit inspections and follow-ups, documenting findings and taking appropriate corrective action.
Meet with residents and respond to their concerns, requests, and complaints.
Interact professionally, with integrity and respect, with residents, team members, vendors, and community stakeholders.
Attend and participate in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
Coordinate maintenance requests and complete administrative tasks in support of property operations.