Assistant Community Manager (Niro)
About The Position
Mark-Taylor is hiring an Assistant Community Manager for Niro, an apartment community in Phoenix, Arizona. The role supports the smooth operation of the community through accounting and administrative work, lease transactions, resident service, leasing activities, and attention to community cleanliness and curb appeal. The position also contributes to resident satisfaction and retention and assists with resident events as directed by the Community Manager. The anticipated base pay is $25.00–$27.00 per hour, with eligibility for bonuses based on achievement of operational metrics. Mark-Taylor is an equal opportunity employer and a drug-free workplace. Employees undergo pre-employment screening, including drug testing. Housing discounts are subject to availability at each community; benefits listed are offered to full-time employees.
Requirements
- At least 2 years of experience as an Assistant Community Manager or Assistant Manager in multifamily property management.
- Strong customer service skills, including building positive relationships, addressing resident concerns, and supporting a high-quality resident experience.
- Strong administrative and accounting skills, including managing documentation, financial processes, reporting, and daily operations accurately.
- Proven leasing and sales skills, including driving lead conversion, supporting occupancy goals, and contributing to leasing performance.
- Excellent organizational and time-management skills, including prioritizing competing responsibilities and maintaining attention to detail.
- Strong leadership skills, including leading by example, supporting team development, and promoting accountability and collaboration.
- Ability to uphold Mark-Taylor’s core values and help create a professional, welcoming, and inclusive environment for team members and residents.
Nice To Haves
- Strong problem-solving and resident conflict management skills.
- Proficiency in property management systems and software.
- Previous lease-up experience.
Responsibilities
- Manage community-specific accounting activities, including daily bank deposits, recording collection activity, entering rental payments, preparing weekly reports and monthly financials, and ensuring apartment homes are ready for move-in.
- Ensure required legal documents are processed and properly served to residents.
- Assist with lease transactions by preparing leases, gathering applicant history, obtaining credit approvals, proofreading lease paperwork, processing move-ins, move-outs and cancellations, and preparing lease renewal letters and paperwork.
- Respond promptly to resident concerns, questions, and requests, taking appropriate action to enhance satisfaction and retention.
- Respond knowledgeably to inquiries about the community, repairs, rent, and policies.
- Contribute to community cleanliness and curb appeal on an ongoing basis.
- Assist in planning and participating in resident functions as directed by the Community Manager.
- Assist with leasing responsibilities as needed.
Benefits
- Employee rent discounts, subject to availability at each community.
- Access to Mark-Taylor amenities.
- Employee appreciation events.
- Opportunities for career growth.
- 401(k) with company match.
- Paid time off, sick time, holidays, and volunteer time.
- Medical, dental, and vision benefits.
- Bonuses based on achievement of operational metrics.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
