Assistant Community Manager - Lupine Longmont

RangeWater • Longmont, CO

23h • Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of the community. The role handles accounting and reporting tasks, monthly close-out and financial reports, invoice processing, rent and fee collection, bank deposits, dispositions, account reconciliations, and recording and tracking property finances in the property management system.

The position also supports leasing, marketing, resident relations, property upkeep, and vendor coordination. When the Community Manager is absent, the Assistant Community Manager serves as the on-site supervisor, organizing and delegating work and coordinating maintenance and make-ready activities while ensuring the community is operated in accordance with company policies and procedures.

The role is scheduled for 40 hours in a regular work week. Site hours vary by location; typical hours are Monday through Friday, 9 a.m. to 6 p.m.; Saturday, 10 a.m. to 5 p.m.; and Sunday, 1 p.m. to 5 p.m. Weekend work is required when scheduled. The work takes place in an office with frequent exposure to outdoor elements. Routine local travel and occasional non-local business travel may be required.

Requirements

• High school diploma or GED equivalent.
• Must be available to work weekends when scheduled.
• Must be able to perform essential job functions unaccompanied.
• Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
• Proficiency with internet, word-processing, spreadsheet, and database-management programs for reporting.
• Strong proficiency in property-management software.
• Current valid driver’s license.
• Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
• Ability to frequently stand, walk, reach with hands and arms, climb, stoop, and squat; intermittently sit and perform keyboard work.
• Ability to travel locally for business errands, meetings, and training; non-local business travel may also be required.

Nice To Haves

• Background in property management, sales, marketing, and customer service sufficient to manage the day-to-day operation of an apartment community.
• Experience with property-management software such as Entrata, Yardi, and/or OneSite.

Responsibilities

• Support leasing and marketing efforts in person and complete the full leasing cycle to help achieve revenue and occupancy goals.
• Complete daily transactions and tasks related to the community’s financial operations.
• Review and submit vendor, contractor, and service-provider invoices for payment, reconciling work performed or products purchased in accordance with company policies and procedures.
• Gather, analyze, and interpret market and economic trends that may affect the property, and recommend improvements.
• Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
• Enforce lease terms through apartment inspections, evictions, collections, notifications, and other procedures, taking appropriate action.
• Conduct property tours, provide clients or owners with performance updates, and meet with them as needed.
• Manage contractor and vendor relationships.
• Promote resident satisfaction by building and maintaining relationships with residents and coworkers.
• Maintain the property’s safety, cleanliness, general appearance, and appeal; report equipment malfunctions and injuries or accidents involving employees, visitors, or residents.
• Ensure the property maintenance team complies with company standards for service requests.
• Act as on-site supervisor when the Community Manager is absent by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing community operations in compliance with company policies and procedures.
• Monitor market and competitor conditions affecting occupancy and sales; develop and implement short- and long-term marketing plans and goals, and follow established policies for concessions, specials, and other occupancy programs.
• Perform other duties as assigned.

Benefits

• Two or more weeks of paid time off.
• Paid holidays.
• Medical, dental, and vision insurance.
• 401(k) enrollment opportunity.
• Employer-paid basic life insurance and short-term disability.
• Paid parental leave for birthing and non-birthing parents after six months.
• Potential opportunity for rent savings, depending on property and ownership.
• Cell phone allowance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED