Assistant Community Manager - Uptown NW Collection

Greystar•Portland, OR

2d•$25 - $26•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the community’s financial and operational activities. The role handles accounting and bookkeeping, monthly close-outs and financial reports, invoice processing, rent and other payment collection, bank deposits, resident move-out dispositions, account reconciliations, and recording and reporting financial activity through property management software. The position also supports leasing through virtual and in-person apartment tours, responds to resident questions and service concerns, and works with the on-site office and marketing teams on resident activities and events. The Assistant Community Manager serves as the on-site supervisor when the Community Manager is absent. The hourly pay range is $25.00–$26.00. The role may also be eligible for bonus programs. The posting describes housing discounts, a cell phone allowance, training and development, and a benefits package; benefits are offered to full-time employees.

Requirements

Previous property management experience is required.
A high school diploma or equivalent is required.
Professional knowledge of a business discipline is required.
Financial savvy, including experience creating and adhering to budgets and preparing fiscal reports.
Excellent communication skills, including the ability to read, write, and communicate effectively.
A high level of professionalism in manner and dress.

Nice To Haves

Fee management experience is preferred.
Proficiency in MS Office Suite is highly desired.
Experience with Yardi/OneSite software is highly desired.

Responsibilities

Support the Community Manager in overseeing the financial and operational aspects of the community.
Complete accounting and bookkeeping tasks, monthly close-outs, and financial reports.
Collect and post rent, fees, and other payments; prepare daily bank deposits; and process invoices and payables.
Stay current on rent assistance policies and programs from federal, state, and local governing offices.
Assist the leasing team with virtual and in-person apartment tours for prospective residents.
Review and submit vendor, contractor, and service-provider invoices for payment.
Process resident move-outs by reviewing lease terms and notice requirements and completing dispositions in accordance with procedures and legal requirements.
Respond to resident questions, concerns, and requests in a timely manner and take appropriate action to resolve service issues.
Partner with the on-site office and marketing teams to create safe, socially distanced activities and events for residents.
Act as the on-site supervisor in the Community Manager’s absence.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite roles may be eligible for weekly, monthly, and/or quarterly bonus programs.
Medical, dental, vision, disability, and life insurance; low or free basic employee medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service and additional vacation accrued with tenure.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Training and development and long-term career opportunities.