Assistant Community Manager - Uptown NW Collection

Greystar Management Services•Portland, OR

22h•Onsite

About The Position

The Assistant Community Manager supports the Community Manager in overseeing the community’s financial and operational activities. The role performs accounting and bookkeeping tasks, prepares monthly close-out and financial reports, processes invoices, collects payments, makes bank deposits, handles resident move-out dispositions and account reconciliations, and uses property-management software to record and report financial activity. The role also supports leasing and resident services, responds to resident questions and service concerns, and helps coordinate resident activities with the on-site office and marketing teams. The Assistant Community Manager serves as the on-site supervisor when the Community Manager is absent. The position is for the Uptown NW Collection. The hourly pay range is $25.00–$26.00, with possible onsite bonus incentives and a housing discount, subject to availability and applicable terms.

Requirements

Previous property-management experience is required.
Experience creating and adhering to budgets and preparing fiscal reports.
Proficiency in Microsoft Office Suite.
Strong communication skills, including the ability to read, write, and communicate effectively.
High level of professionalism in manner and dress.
High school diploma or equivalent and professional knowledge of a business discipline.

Nice To Haves

Fee-management experience is preferred.
Experience with Yardi/OneSite software is highly desired, but not required.

Responsibilities

Collect and post rent, fees, and other payments; prepare daily bank deposits; and process invoices and payables.
Stay current on rent-assistance policies and programs from federal, state, and local governing offices.
Assist the leasing team by touring apartments with prospects, both virtually and in person.
Review and submit invoices from vendors, contractors, and service providers for payment.
Process resident move-outs by reviewing lease terms and notice requirements and completing dispositions in accordance with established procedures and legal requirements.
Respond promptly to resident questions, concerns, and requests, and take appropriate action to resolve service issues.
Partner with the on-site office and marketing teams to create safe, socially distanced resident activities and events.
Serve as the on-site supervisor in the Community Manager’s absence.
Complete accounting and bookkeeping tasks, prepare monthly close-out and financial reports, and complete account reconciliations.
Use property-management software to record, track, and report the community’s financial activity.

Benefits

Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
Cell phone allowance.
Monthly bonus incentives; onsite team members may be eligible for weekly, monthly, and/or quarterly bonus programs.
Competitive medical, dental, vision, disability, and life insurance benefits.
Low or free basic employee medical costs for employee-only coverage.
Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; additional vacation accrues with tenure, and a birthday day off is available after one year of service.
Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Training and development for long-term career opportunities.