Assistant Community Manager (Niro)

Mark Taylor Residential • Phoenix, AZ

17d

About The Position

Mark-Taylor is hiring an Assistant Community Manager at Niro in Phoenix, Arizona. The role supports the smooth operation of the apartment community through administrative, accounting, leasing, resident-service, and community-upkeep work. The Assistant Community Manager helps maintain a high-quality resident experience, supports occupancy and retention, and contributes to a professional, welcoming, and inclusive environment. The position offers an anticipated base pay of $25.00–$27.00 per hour, with eligibility for bonuses based on operational metrics.

Requirements

• At least 2 years of experience as an Assistant Community Manager or Assistant Manager in multifamily property management.
• Strong customer service skills and ability to build positive relationships, address resident concerns, and support a high-quality resident experience.
• Strong administrative and accounting skills, including accuracy with documentation, financial processes, reporting, and daily operations.
• Proven leasing and sales skills to support lead conversion, occupancy goals, and leasing performance.
• Excellent organizational and time-management skills, with the ability to prioritize competing responsibilities and maintain attention to detail.
• Strong leadership skills, including leading by example, supporting team development, and promoting accountability and collaboration.
• Ability to uphold Mark-Taylor’s core values and help create a professional, welcoming, and inclusive environment for team members and residents.

Nice To Haves

• Strong problem-solving and resident conflict-management skills.
• Proficiency in property management systems and software.
• Previous lease-up experience.

Responsibilities

• Manage community-specific accounting activities, including daily bank deposits, recording collections, inputting rental payments, preparing weekly reports and monthly financials, and ensuring apartment homes are ready for move-in.
• Ensure required legal documents are processed and properly served to residents.
• Assist with lease transactions by preparing leases, gathering applicant history and credit approvals, proofreading lease paperwork, processing move-ins, move-outs and cancellations, and preparing renewal letters and paperwork.
• Respond promptly to resident concerns, questions, and requests, taking appropriate action to support satisfaction and retention.
• Respond knowledgeably to inquiries about the community, repairs, rent, and policies.
• Contribute to community cleanliness and curb appeal on an ongoing basis.
• Assist with planning and participating in resident functions as directed by the Community Manager.
• Assist with leasing responsibilities as needed.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive medical, dental, and vision benefits.
• Bonuses based on achievement of operational metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed