About The Position

Peak Living is seeking an Assistant Community Manager to support and assist the Community Manager in all aspects of community operations. The role supports the supervision of community associates, customer service and leasing, marketing efforts, lease paperwork, rent collection, resident account follow-up, and community budget and occupancy goals. The Assistant Community Manager also helps with resident loyalty and retention initiatives and organizing daily community operations.

Requirements

  • At least three years of experience as an onsite Assistant Community Manager or Leasing Consultant in multifamily housing, hospitality, or a similar field.
  • Ability to deal effectively with customers and residents.
  • Ability to communicate in English.

Responsibilities

  • Support the Community Manager in supervising all community associates.
  • Support and participate in customer service and leasing.
  • Assist with leasing and marketing efforts.
  • Assist in preparing paperwork for new and renewal leases.
  • Recommend rental rate adjustments or concessions to the Community Manager.
  • Review resident files and accounting records to determine unpaid balances and late fees; communicate with residents about outstanding balances, follow collection procedures, and enforce lease agreements.
  • Assist the Community Manager with resident loyalty and retention initiatives.
  • Assist the Community Manager in organizing daily work and community operations.
  • Collect, post, and deposit rents, security deposits, and other community income.
  • Support the Community Manager in maintaining and managing budgeted occupancy, collections, and related goals.

Benefits

  • Three weeks of paid time off (PTO).
  • 10 paid holidays and 3 floating holidays.
  • Medical, dental, and vision plans.
  • 401(k) matching.
  • Employee referral bonus program.
  • Employee assistance program.
  • Employee appreciation events.
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