Assistant Community Manager - Riverside, CA

USA Properties Fund, Inc.•Riverside, CA

9d•$24 - $27•Onsite

About The Position

USA Multifamily Management, Inc. is hiring an Assistant Community Manager for Vintage at Snowberry, a 224-unit senior community in Riverside, California. The position reports to the Community Manager and is non-exempt, with a full-time schedule. Compensation is $24–$27 per hour, depending on experience. The Assistant Community Manager supports community operations, regulatory compliance, leasing, resident account administration, financial review, marketing, and resident service. The role requires accurate and timely paperwork, coordination with the Community Manager and other stakeholders, and compliance with applicable housing programs, company policies, and laws. The company describes its work environment as collaborative and offers opportunities for training and career development.

Requirements

At least six months of on-site property management experience at a Tax Credit/Section 42 (LIHTC) property.
Computer skills in Microsoft Word, Excel, and Outlook.
Strong customer service and sales skills.
Valid driver’s license from the state in which the employee resides.

Nice To Haves

Experience with YARDI Voyager.
High school diploma or GED (preferred but not required).

Responsibilities

Maintain compliance with general and community-specific regulations, including applicable LIHTC, Bond, MHP, RHCP, and/or HOME requirements.
Understand and present information.
Ensure paperwork is completed accurately and processed as directed by Community Managers, the Compliance Department, and/or third parties.
Complete initial applications within two weeks of the application date and complete resident recertifications on time.
Manage multiple tasks while balancing work quality and deadlines.
Use critical thinking to solve problems.
Collaborate with others to achieve community and company goals.
Conduct business in accordance with company policies and procedures, Fair Housing, the Americans with Disabilities Act, the Fair Credit Reporting Act, and other laws pertaining to apartments.
Make consistent efforts to maximize rental income.
Help review aged receivables reports and collect outstanding balances from current and former residents.
Assist the Community Manager with reviewing community financials and expenses.
Post resident rent payments and, where applicable, subsidy or housing rent payments.
Develop and maintain positive, professional relationships with internal and external stakeholders.
Handle resident complaints, concerns, and special requests as directed by the Community Manager.
Monitor marketing efforts and develop new strategies.
Respond to leasing inquiries received through waitlists, telephone, email, and walk-ins, and maintain a current database of traffic-related activities.
Complete required monthly [items not specified in the posting].
Use appropriate personal protective equipment when completing tasks.
Address and promptly report potential safety hazards to supervisors.

Benefits

Medical, dental, vision, and chiropractic insurance.
Paid time off, including holidays and eight hours of paid volunteer time per year.
Unpaid time off.
Bonus program eligibility.
Wellness incentive program.
401(k) retirement savings plan with company match.
Life insurance.
Pre-tax healthcare and dependent care flexible spending accounts.
Regular training opportunities and career development planning.
Tuition assistance and professional designation reimbursement.
Scholarship opportunity for dependents of full-time employees.
Employee referral bonus program.
Employee recognition and appreciation events.