Assistant Community Manager - Aurora

Greystar•Greenwood Village, CO

2d•$25 - $27

About The Position

The Floating Assistant Community Manager supports the effective management and operations of multiple Greystar residential communities. The role assists on-site Community Managers, helps provide a positive resident or tenant experience, and contributes to property performance. The Floating Assistant Community Manager is expected to learn the specifics of each assigned community, including unit mix, amenities, local market conditions, property management system reports, and client requirements. Geographic scope, supervisors, and assignments may change at any time. Responsibilities span community operations, resident relations, leasing and marketing, financial and administrative support, property inspections, regulatory compliance, and training. The position is based in an office environment and may also involve frequent exposure to outdoor conditions that can be unpleasant or hazardous. Occasional travel may be required for business meetings, training, or other work-related needs. The hourly range is $25.00–$27.00. Additional compensation may include a performance-based bonus, depending on role and eligibility.

Requirements

At least 1–3 years of relevant experience demonstrating property management, sales, marketing, and customer service capabilities.
Experience sufficient to manage day-to-day apartment community operations, resolve customer complaints and issues, complete financial records and reports, increase sales revenues, and coordinate team work.
Strong customer service and interpersonal skills.
Excellent organizational and multitasking abilities.
Understanding of lease terms and lease enforcement, including collections.
Excellent communication, conflict-resolution, and customer-service skills.
Ability to adapt to different property environments and work independently.
Hold all licenses and certifications required by applicable state and local jurisdictions.
Valid driver’s license to drive a golf cart on the property.
Proficiency with internet, word processing, spreadsheet, and database-management programs.
Ability to physically access all exterior and interior areas of properties and amenities.
Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and 50 pounds with assistance.

Nice To Haves

Bachelor’s degree from an accredited college or university, preferably in Business Management, Real Estate, Hospitality, or a related field.
Strong proficiency with property management software, preferably Entrata, Yardi, and/or OneSite.

Responsibilities

Assist with day-to-day operations across multiple properties and ensure compliance with company policies and procedures.
Oversee property maintenance, vendor relationships, and service contracts.
Serve as a point of contact for residents or tenants, address inquiries and concerns, and facilitate positive interactions.
Organize and coordinate community events to encourage resident engagement.
Assist with leasing, including property tours, application processing, and lease documentation.
Collaborate with the marketing team to promote available units and community amenities.
Support rent collection, budget tracking, and expense management.
Work with accounting to support accurate and timely financial reporting.
Handle administrative tasks, including answering phones, responding to emails, and maintaining organized records.
Assist with preparing reports, presentations, and other documentation.
Conduct regular property inspections, identify maintenance or safety concerns, and ensure properties meet company standards.
Stay informed about applicable local, state, and federal property-management regulations and support compliance.
Assist with implementing policies that maintain a safe and secure environment.
Participate in training and keep current with industry best practices.
Support the professional development of on-site property management teams.
In California, review completed move-in files before submission to the Community Manager for review and approval.

Benefits

Competitive medical, dental, vision, disability, and life insurance; low or free basic medical costs for employee-only coverage.
Paid time off, including 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; an additional birthday day off after one year of service; and additional vacation accrual with tenure.
Onsite housing discount at Greystar-managed communities for onsite team members, subject to discount terms and unit availability.
Paid six-week sabbatical after 10 years of service and every five years thereafter.
401(k) with company match up to 6% of pay after six months of service.
Paid parental leave.
Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
Employee Assistance Program.
Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
Charitable giving program and benefits.
Possible performance-based bonus programs, depending on position and eligibility.