Assistant Community Manager - The Byron
About The Position
The Assistant Community Manager supports the Community Manager in overseeing the financial and operational aspects of the community. The role handles accounting and bookkeeping tasks, monthly close-out and financial reporting, invoice processing, rent and fee collection, bank deposits, move-out dispositions, and account reconciliations. It also uses property management software to record, track, and report on community finances. The Assistant Community Manager supports leasing and resident services, responds to resident questions and service concerns, and helps organize resident activities with the onsite office and marketing teams. This person acts as the onsite supervisor when the Community Manager is absent.
Requirements
- Previous property management experience is required.
- A high school diploma or equivalent is required.
- Professional knowledge of a business discipline is required.
- Ability to read, write, and communicate effectively.
- High level of professionalism in manner and dress.
- Financial savvy, including experience creating and adhering to budgets and preparing fiscal reports.
Nice To Haves
- Fee management experience is preferred.
- Proficiency in MS Office Suite is desired.
- Experience with Yardi/OneSite software is highly desired but not required.
Responsibilities
- Collect and post rent, fees, and other payments; prepare daily bank deposits; and process invoices and payables.
- Stay up to date on rent assistance policies and programs from federal, state, and local governing offices.
- Assist the leasing team with virtual and in-person apartment tours for prospects.
- Review and submit vendor, contractor, and service-provider invoices for payment.
- Process resident move-outs by reviewing lease terms and notice requirements and completing dispositions in accordance with procedures and legal requirements.
- Respond to resident questions, concerns, and requests in a timely manner, taking appropriate action to resolve service issues.
- Partner with the onsite office and marketing teams to create safe, socially distanced resident activities and events.
- Act as the onsite supervisor in the Community Manager's absence.
- Support accounting, bookkeeping, monthly close-out, financial reporting, and account reconciliations.
Benefits
- Housing discounts of up to 40% at Greystar communities, subject to discount and unit availability for onsite team members.
- Cell phone allowance.
- Monthly bonus incentives; onsite property positions may be eligible for weekly, monthly, and/or quarterly bonus programs.
- Competitive medical, dental, vision, disability, and life insurance benefits, including low or free basic employee-only medical coverage.
- Paid time off: 15 vacation days, 4 personal days, 10 sick days, and 11 paid holidays for new hires; birthday off after one year of service; additional vacation accrued with tenure.
- Paid sabbatical of six weeks after 10 years of service and every five years thereafter.
- 401(k) with company match up to 6% of pay after six months of service.
- Paid parental leave.
- Lifetime fertility benefit reimbursement up to $10,000, including adoption or surrogacy.
- Employee Assistance Program.
- Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
- Charitable giving program and benefits.
- Robust training and development and long-term career opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
