Assistant Community Manager - Anderson, SC

The Assistant Community Manager is responsible for overseeing the everyday operations and financial functions of a housing community under the supervision of the Community Manager. They play a vital role in optimizing the property's cash flow and financial position through delinquency and rent collection. In the absence of the Community Manager, they manage all aspects of the property, including personnel, leasing, maintenance, financial administration, and risk management. The Assistant Community Manager also ensures compliance with company policies, safety guidelines, fair housing regulations, and liability concerns. Affordable/Tax & Lease Up Experience is preferred for this role.

• Oversee the everyday operations and financial functions of the housing community
• Play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position
• Manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management, in the absence of the Community Manager
• Supervise all aspects of the property and staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns
• Responsible for posting all payments and income accurately and timely
• Process and reconcile daily account receivables
• Monitor and follow up on bad debt, including late notices, resident and guarantor contact, and filing evictions
• Help property meet budgeted revenues, expenses, and Net Operating Income
• Post all charges to resident and non-current resident accounts, including bill back of utilities
• Perform end of the month closing procedures and reporting
• Maintain accurate and organized records, auditing resident files
• Walk units and post all move-out charges, statements, and security deposit refunds
• Screen, hire, train, coach, and develop onsite staff
• Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
• Promote harmony and quality within the team and community

• Experience in property management or related field
• Knowledge of financial management and budgeting
• Ability to handle delinquency and collection of rent
• Familiarity with property operations, including leasing, maintenance, and administration
• Understanding of risk management and liability concerns
• Experience with affordable/tax and lease-up properties preferred
• Strong attention to detail and accuracy in financial record-keeping
• Ability to effectively manage personnel and provide ongoing training and guidance
• Familiarity with resident file auditing and move-out procedures
• Excellent communication and interpersonal skills

• Competitive salary and benefits package
• Opportunity for growth and advancement within the company
• Training and development programs to enhance skills
• Positive and inclusive workplace culture
• Recognition as one of the nation's Best and Brightest Places to Work
• Diverse and collaborative team environment
• Trusted partner in real estate industry
• Opportunity to work with a reputable and experienced company
• Access to resources, equipment, and supplies for efficient operations
• Supportive leadership and guidance for staff
• Implementation of marketing strategies and resident retention programs
• Focus on customer service and resident satisfaction
• Maintenance of property appearance and timely completion of repairs
• Compliance with company policies and procedures
• Potential for additional duties and responsibilities as requested by supervisor