Assistant Community Manager - Amarillo Gardens
Asset Living
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Posted:
August 3, 2023
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Onsite
About the position
The Assistant Community Manager is responsible for overseeing the everyday operations and financial functions of a housing community. They play a vital role in optimizing the property's cash flow and financial position through delinquency and rent collection. In the absence of the Community Manager, they manage all aspects of the property, including personnel, leasing, maintenance, financial administration, and risk management. The Assistant Community Manager ensures compliance with company policies, safety guidelines, fair housing regulations, and liability concerns.
Responsibilities
- Oversee the everyday operations and financial functions of the housing community
- Play a vital role in the delinquency and collection of rent to optimize the property's cash flow and financial position
- Manage all phases of the operations, including personnel, leasing, maintenance, financial, administration & risk management, in the absence of the Community Manager
- Supervise all aspects of the property and staff to ensure compliance with company policies and procedures, safety and fair housing guidelines, and liability concerns
- Responsible for posting all payments and income accurately and timely
- Process and reconcile daily account receivables
- Monitor and follow up on bad debt, including preparation of late notices, resident and guarantor contact, and filing evictions
- Help property meet budgeted revenues, expenses, and Net Operating Income
- Post all charges to resident and non-current resident accounts, including bill back of utilities
- Perform end of the month closing procedures and reporting
- Maintain accurate and organized records, auditing resident files
- Walk units and post all move-out charges, statements, and security deposit refunds
- Screen, hire, train, coach, and develop onsite staff
- Ensure effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks
Requirements
- Experience in property management or related field
- Knowledge of financial management and budgeting
- Ability to handle delinquency and collection of rent
- Familiarity with property operations, including leasing, maintenance, and administration
- Understanding of risk management and liability concerns
- Proficiency in accurately and efficiently processing payments and income
- Ability to monitor and follow up on bad debt and handle evictions
- Experience in meeting budgeted revenues, expenses, and Net Operating Income
- Knowledge of end-of-month closing procedures and reporting
- Strong organizational skills and ability to maintain accurate records
- Familiarity with personnel management, including hiring, training, and coaching staff
- Ability to ensure staff effectiveness through ongoing training and guidance
- Proficiency in using property management software and tools
Benefits
- Competitive salary and benefits package
- Opportunity for growth and advancement within the company
- Training and development programs to enhance skills and knowledge
- Supportive and inclusive workplace culture
- Recognition as one of the nation's Best and Brightest Places to Work
- Opportunity to work with a diverse team of professionals
- Trusted partner in real estate industry
- Emphasis on workplace safety and compliance with fair housing guidelines
- Access to resources, equipment, and supplies for efficient operations
- Potential for additional duties and responsibilities to expand skillset