Assistant Coach

sweetgreen•Fayetteville, AR

10d

About The Position

As an Assistant Coach (Assistant General Manager), you support the store as a leader, strategist, and mentor. You inspire the team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to help build healthier communities through real food. You mentor team members, partner with the Head Coach to set goals and track performance, and use insights to address challenges and improve guest experiences. Additional supervisory tasks may be assigned as necessary. The role supports hiring, onboarding, training, team deployment, food safety, cleanliness, equipment maintenance, guest experience, controllable costs, scheduling, sales strategies, and effective use of operational systems. It also includes performing the essential functions of the Shift Leader, Kitchen Lead, and Team Member roles. Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. The starting salary range is $51,000–$60,000 USD, based on experience.

Requirements

At least 2 years in a restaurant management or supervisory role.
Experience managing and developing 6 or more team members per shift.
Food Handler or ServSafe certification.
Available to work a minimum of 30 hours per week.
At least 18 years of age.
Authorized to work in the United States.
Meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Nice To Haves

Experience in fast-casual restaurant chains.
Hands-on experience with local, organic, and sustainable products.
Familiarity with technology tools and systems used in operations and scheduling.
Proven leadership and problem-solving skills, including confident decision-making under pressure.
Strong communication skills and ability to foster positive team culture, mentor employees, and deliver exceptional guest experiences.
Strong organization, reliability, multitasking, and experience with scheduling, coaching, and performance oversight.

Responsibilities

Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
Anticipate operational needs and adjust team deployment to support smooth operations.
Coach team members hands-on, step in during peak times or staffing gaps, and maintain clear communication for consistent execution.
Uphold food safety, cleanliness, and equipment maintenance standards by inspecting food quality, checking temperatures, and ensuring compliance.
Partner with the Head Coach to resolve facility, supply, and quality issues promptly while supporting team member safety and strong audit performance.
Maintain a clean, hospitable, brand-aligned guest journey; uphold SWEET standards and act on guest experience metrics.
Make timely business decisions to deliver fast, accurate, memorable in-store and digital experiences.
Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement strategies using Ops Dashboard insights.
Support daily operations, troubleshoot systems issues, prioritize tasks, and ensure effective team deployment and use of systems.
Perform all essential functions outlined in the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.

Benefits

Competitive base salary with 15% bonus potential.
Medical, dental, and vision insurance plans.
Paid vacation and wellness time.
401(k) program.
Paid family leave.
Complimentary greens.
Sweetgreen swag.
Collaborative team and support aligned with the company's core values.
Career path and opportunities for personal and professional development.
Opportunity to make an impact by developing people and connecting them to real food.