Assistant Coach

sweetgreen•Liberty Township, OH

10d•$58,000 - $68,000

About The Position

The Assistant Coach (Assistant General Manager) supports the store as a leader, strategist, and mentor. This hands-on role inspires the team, drives operational excellence, and delivers exceptional guest experiences using data-driven insights to help build healthier communities through real food. The Assistant Coach partners with the Head Coach on goals, performance, hiring, onboarding, training, and business strategies; mentors team members; and may be assigned additional supervisory tasks as needed. The role supports people leadership, food safety and cleanliness, guest experience, financial and operational performance, and effective use of systems and technology. The Assistant Coach also performs all essential functions outlined in the Shift Leader role, including duties from the Kitchen Lead and Team Member roles. Candidates must be available to work at least 30 hours per week and meet the physical requirements for all roles in this career path. The stated starting salary range is $58,000–$68,000, based on experience, with 15% bonus potential.

Requirements

At least 2 years in a restaurant management or supervisory role.
Experience managing and developing 6 or more team members per shift.
Food Handler or ServSafe certification.
Must be available to work a minimum of 30 hours per week.
Must be at least 18 years old.
Must be authorized to work in the United States.
Must meet the physical requirements for the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member roles.

Nice To Haves

Experience in fast-casual restaurant chains.
Hands-on experience with local, organic, and sustainable products.
Familiarity with operational and scheduling technology tools and systems.
Proven leadership experience, strong problem-solving skills, and confident decision-making under pressure.
Excellent communication skills and the ability to foster positive team culture, mentor employees, and deliver exceptional guest experiences.
Strong organization, reliability, multitasking, scheduling, coaching, and performance oversight experience.

Responsibilities

Partner with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition.
Anticipate operational needs and adjust team deployment to support smooth operations.
Provide hands-on coaching, support peak periods and staffing gaps, and ensure clear communication and consistent execution.
Uphold food safety, cleanliness, equipment maintenance, food quality, temperature checks, compliance, team member safety, and audit performance.
Partner with the Head Coach to promptly resolve facility, supply, and quality issues.
Ensure a clean, hospitable, brand-aligned guest journey by upholding SWEET standards and acting on guest experience metrics.
Make timely business decisions to deliver fast, accurate, memorable in-store and digital experiences.
Manage controllable costs, execute schedules, and partner with the Head Coach to drive sales and implement short- and long-term strategies using Ops Dashboard insights.
Support daily operations, troubleshoot systems issues, prioritize tasks, and ensure effective team deployment and use of systems.
Perform all essential functions outlined in the Shift Leader role, including duties from the Kitchen Lead and Team Member roles.
Mentor team members and help develop future leaders.