Assistant Club Manager

BJ's Wholesale Club • Riverdale, NJ

3d • $69,500 - $86,750

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, particularly in assigned departments. The role prepares the trainee to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. Development and experience are aligned with the designated track, with the eventual responsibility of overseeing the corresponding departments. The AMIT supports consistent execution of policies and procedures, positive member service, Grand Opening Look Daily (GOLD) standards, audit compliance, collaboration with Business Partners, and onboarding, certification, and training for food safety and operational excellence.

The AMIT may serve as Manager on Duty (MOD), taking responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained in good standing. The role may require yearly forklift certification. In Florida, the role requires a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight; BJ’s covers applicable certification and training costs.

The position leads department operations and talent management, supports hiring and scheduling, drives sales and inventory performance, and ensures operational readiness, safety, compliance, and member service standards. It uses club systems and reporting to identify opportunities and drive results, supports special initiatives and cross-functional operations, and requires regular, predictable, full attendance. The stated pay range is $69,500 to $86,750.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership capabilities, including management or supervision of cross-functional teams, team training, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator qualification required.
• Open shift availability required.
• At least 18 years of age.
• Ability to maintain regular, predictable, full attendance.
• Frequent movement on hard surfaces and occasional bending, pulling, and reaching; regular lifting of up to 50 pounds and occasional heavier lifting with assistance.
• Ability to work with exposure to temperature extremes and loud noises in perishable areas and potential exposure to cleaning agents.

Nice To Haves

• Completion of the company training program.
• High school diploma and/or college degree.

Responsibilities

• Partner with the Club Manager and other leaders to oversee daily operations across assigned departments: Merchandising, Perishables, or Member Experience.
• Recruit, interview, hire, onboard, and certify team members in assigned departments.
• Plan and manage labor schedules aligned with business trends, sales patterns, and budget targets; adjust coverage as needed.
• Drive sales, inventory control, product availability, and shrink management.
• Model and enforce GAA (Greet, Anticipate, Appreciate), GOLD, and LAST (Listen, Apologize, Solve, Thank) member service standards.
• Maintain close-to-open readiness, ensuring departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, and make decisions on promotions, merit increases, and transfers; support development programs and succession planning.
• Use production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards, and other tools to identify opportunities and drive results.
• Enforce policies and procedures for food safety, sanitation, OSHA, RIST, and cold chain compliance; lead audits and resolve operational issues.
• Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
• Monitor and escalate equipment and facility issues.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
• Execute daily tasks and initiatives assigned through BJ’s MY WORK system.
• Operate forklifts safely when assigned and in accordance with safety protocols and training requirements.
• Serve as Manager on Duty when needed, overseeing club operations, team leadership, and member engagement during assigned shifts.
• Maintain regular, predictable, full attendance.
• Develop team members through coaching, feedback, training, and empowerment; build trust, collaboration, inclusion, and accountability.
• Monitor member engagement and department execution, support resolution of member concerns, and ensure service excellence.
• Use business metrics and reporting to drive performance, profitability, cost discipline, and club standards.

Benefits

• Weekly pay.
• Daily Pay access to earned pay before payday; a fee may apply.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid vacation, personal, sick days, holidays, bereavement leave, and jury duty leave.
• Three medical plan options, with optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed