Assistant Club Manager

BJ's Wholesale Club • Kearny, NJ

1d • $69,500 - $86,750

About The Position

The Assistant Club Manager in Training (AMIT) works closely with the Club Manager to provide leadership and direction within the club and drive club performance, particularly in the departments they directly manage. The role prepares individuals to assume one of three Assistant Club Manager positions: Merchandising, Perishables, or Member Experience. The trainee receives development and experience aligned to a designated track and ultimately oversees its corresponding departments. The AMIT ensures consistent execution of policies and procedures, positive member service, Grand Opening Look Daily (GOLD) club conditions, audit compliance, onboarding, certification, training, food safety, and operational excellence. The role also develops talent, collaborates with Business Partners, and serves as Manager on Duty as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained. A yearly forklift certification may be required. In Florida, the role must obtain a qualifier certification for retail propane oversight; BJ’s covers applicable costs and training.

The position leads assigned departments across Merchandising, Perishables, or Member Experience, while providing cross-functional support as needed. Responsibilities span staffing, scheduling, sales and inventory performance, shrink management, service standards, operational readiness, talent development, reporting, compliance, safety, special projects, and equipment and facilities oversight. Regular, predictable, full attendance is an essential function of the role.

The job requires open shift availability. Conditions include frequent movement on hard surfaces, occasional bending, pulling, and reaching, regular lifting up to 50 pounds, occasional heavier lifting with assistance, exposure to temperature extremes and loud noises in perishable areas, and potential exposure to cleaning agents. The pay range is $69,500.00–$86,750.00.

Requirements

• At least 4 years of experience as a retail store, supermarket, or warehouse operations manager.
• Strong drive for results and solid work ethic; honesty, straightforwardness, and commitment to high levels of member service.
• Excellent communication skills and ability to lead and motivate a large team.
• Understanding of shrink controls, staff development, merchandising, customer service, problem solving, and conflict resolution.
• Demonstrated leadership, including managing or supervising cross-functional teams, training team members, and driving and communicating results.
• Knowledge of store operations, membership, front-line, gas station, tire bay, maintenance, receiving, and omni procedures.
• Basic computer knowledge, including MS Word, MS Excel, and email.
• Ability to obtain and maintain ServSafe certification.
• Forklift operator required.
• Open shift availability required.
• At least 18 years of age.

Nice To Haves

• Completion of the company training program.
• High school diploma and/or college degree.

Responsibilities

• Partner with the Club Manager and other leaders to oversee daily operations in assigned departments, emphasizing business acumen, accountability, team engagement, and execution of club standards.
• Recruit, interview, hire, staff, onboard, and certify team members in assigned departments.
• Create and manage labor schedules aligned with business trends, sales patterns, and budget targets; adjust coverage as needed.
• Drive sales, inventory control, in-stock conditions, and shrink management through accurate inventory processes and product availability.
• Model and enforce GAA (Greet, Anticipate, Appreciate), GOLD, and LAST (Listen, Apologize, Solve, Thank) member service standards.
• Maintain close-to-open readiness so departments are clean, stocked, safe, and ready for business.
• Conduct performance reviews, mentor future leaders, make decisions on promotions, merit increases, and transfers, and support development programs and succession planning.
• Use production planning tools, NAFS, scorecards, scheduling systems, reporting dashboards, and other tools to identify opportunities and drive results.
• Enforce food safety, sanitation, OSHA, RIST, cold chain, and other applicable policies and procedures; lead audits and resolve operational issues.
• Plan and execute merchandising transitions, seasonal sets, high-value space resets, and special projects with club and regional leadership.
• Monitor and escalate equipment and facility issues to support uninterrupted operations.
• Provide cross-functional leadership support across Merchandising, Perishables, and Frontline departments as directed by the Club Manager.
• Execute daily tasks and initiatives assigned through BJ’s MY WORK system.
• Operate forklifts safely if assigned, in accordance with required protocols and training.
• Maintain regular, predictable, full attendance.
• Develop team members through coaching, training, feedback, and recognition; promote collaboration, inclusion, open communication, and accountability.
• Monitor member engagement and department execution, resolve member concerns, and ensure service excellence.
• Use reporting and business metrics to identify trends, drive performance and profitability, and meet or exceed labor and supply plans.
• Serve as Manager on Duty as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts.

Benefits

• Weekly pay.
• Daily Pay access to earned pay before payday; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Medical plan options, with optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) Retirement Savings Plan with company match, available to team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed