CLUB - Assistant Club Manager

Planet Fitness-United Fitness Partners•Oklahoma City, OK
•Onsite

About The Position

The Assistant Club Manager assists with oversight of club operations, helps ensure an exceptional member experience and the club’s financial stability, and helps manage teammates in a high-energy, judgment-free environment. The role supports United FP’s mission and core values, and offers the opportunity to grow leadership skills and pursue greater opportunities within the company. The Assistant Club Manager helps recruit and develop team members, monitors club performance and inventory, and ensures the club is clean, friendly, organized, and well maintained. Duties and responsibilities may change as the business evolves.

Requirements

  • Must be at least 18 years of age.
  • High school diploma or GED equivalent.
  • Excellent customer service skills and a high degree of member care.
  • Previous experience leading teams in a retail or fitness environment.
  • Self-starter who is motivated and enthusiastic about creating the best experience for members.
  • Well organized, reliable, and detail oriented.
  • Able to work without direct supervision in a team environment.
  • Must occasionally be able to lift, push, or pull at least 50 pounds.
  • Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twist, or crouch.

Responsibilities

  • Assist with interviewing and recruiting member service representatives and fitness trainers, including conducting initial phone interviews.
  • Drive club metrics in alignment with business performance.
  • Lead by example and inspire teammates to provide +1% service and achieve operational excellence.
  • Monitor inventory and review daily, weekly, and monthly sales numbers with the Club Manager to identify opportunities and adjust execution to improve performance.
  • Uphold company standards and values while maintaining a clean, friendly, and well-maintained club.
  • Ensure teammates consistently meet expectations for punctuality, dress code compliance, friendliness, and cleanliness.
  • Assist with club audits to ensure all areas are clean, neat, organized, and in like-new condition.
  • Support Front End employees’ career growth through training, development, and performance assessment.
  • Perform other duties as assigned by the Club Manager.
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