Assistant General Manager - Lauderhill
About The Position
The Assistant Club Manager helps lead the daily operation of a Retro Fitness club while developing the skills needed to become a Club Manager. The role is an active sales leader on assigned shifts, coaches the front desk team, supports fitness introductions, and helps keep the club ready for members. The position is full-time and hourly, reports to the Club Manager, and is performed in person. The schedule is Monday, Tuesday, and Thursday from 10 a.m. to 8 p.m., and Saturday and Sunday from 8 a.m. to 5 p.m., with Wednesday and Friday off. Coverage may change with club needs, and occasional travel up to 10% may be required. Compensation is an approved hourly range that has not been provided, plus eligible sales commissions and performance bonuses. Bonus opportunities vary by position and club classification and are based on membership growth, recurring revenue, fitness performance, and operating results. Payments depend on performance attainment, eligibility requirements, and company plan terms.
Requirements
- 2–3 years of team leadership experience.
- 3–5 years of experience in retail, hospitality, fitness, or a service environment.
- Experience selling, coaching employees, and maintaining operating standards.
- Comfort reading sales and performance reports.
- High school diploma or GED.
- CPR certification required within 30 days of hire.
- Basic computer and CRM skills.
- Dependable attendance and clear communication.
- Ability to remain active on the club floor and assist with equipment, with reasonable accommodation as applicable.
Nice To Haves
- College education preferred.
Responsibilities
- Lead assigned shifts, direct daily priorities, and maintain coverage.
- Complete opening and closing procedures and support the Club Manager with daily execution.
- Conduct membership tours and consultations, close memberships, follow up with leads, ask for referrals, and support local outreach.
- Review daily sales goals and coach the team on sales behaviors.
- Book Welcome Workouts and introduce members to the fitness team.
- Support personal-training referrals, upgrades, and recurring revenue growth.
- Train new employees, coach front desk performance, and reinforce company processes.
- Assist with interviewing, scheduling, timekeeping, and performance documentation as assigned.
- Resolve member concerns within the role’s authority, maintain accurate account records, and promptly escalate issues.
- Inspect cleanliness, safety, and equipment condition and help correct deficiencies.
Benefits
- Eligible sales commissions
- Performance bonuses
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
