Assistant Closing Manager Full Time

BJ's Wholesale Club • Portage, IN

17h • $20 • Onsite

About The Position

The Assistant Closing Manager works closely with the Closing Manager to provide leadership and direction in the club and drive club performance. When serving as Manager on Duty (MOD), this role oversees Recovery, Utility, and Perishable departments—including Produce, Meat, Bakery, Deli, and Dairy/Freezer—as well as overnight preparation, ensuring areas are clean, stocked, and ready for the morning opening. The role maintains company policies and procedures, supports positive Member service, and ensures the club meets Grand Opening Look Daily (GOLD) standards.

The Assistant Closing Manager supports audit compliance, collaborates with Business Partners, and oversees onboarding, certification, and training to promote food safety and operational excellence. As MOD when needed, the position assumes responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be maintained. In Florida, the role also requires a qualifier certification from the Department of Agriculture and Consumer Services for retail propane oversight. Yearly forklift-license certification is required. BJ’s covers applicable costs and training for the qualifier certification.

The position requires open shift availability. Work involves frequent movement on hard surfaces; occasional bending, pulling, and reaching; regular lifting up to 50 pounds and occasional heavier lifting with assistance; and possible exposure to temperature extremes, loud noises in perishable areas, and cleaning agents. The posted starting pay is $20 per hour.

Requirements

• ServSafe Food Safety certification is required and must be maintained in good standing.
• High school diploma is required.
• Basic computer proficiency, including MS Word, Excel, and email, is required.
• Open shift availability is required.
• Must be at least 18 years of age.
• Must complete yearly certification for a forklift license.
• In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
• Must maintain all training and required certifications.
• Ability to meet the described physical demands and work around temperature extremes, loud noises, and potential cleaning-agent exposure.

Nice To Haves

• Two years of experience in retail, supermarket, or warehouse perishable operations is preferred.
• Experience managing inventory turnover and waste-reduction strategies.
• A college degree is preferred.

Responsibilities

• Oversee closing execution in Recovery, Utility, and Perishable departments, as well as overnight preparation, so areas are clean, stocked, and ready for morning opening.
• Walk the floor during closing hours to observe execution, engage with Members, and support team performance.
• Maintain GOLD service standards through closing, including Greet, Anticipate, Appreciate (GAA) and Fast, Friendly, Full, Fresh, Clean behaviors.
• Ensure registers remain open, perishable stations are attended, and service areas remain operational through the final Member transaction.
• Resolve or escalate Member concerns during closing and support timely service recovery.
• Monitor evening inventory, product rotation, culling, and merchandising, particularly in perishable departments.
• Verify completion of cleaning checklists, sweep logs, waste pulls, safety protocols, sanitation checklists, and cold-chain documentation.
• Coach Recovery and Utility Clerks to support efficient task execution and appropriate closing coverage.
• Use Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting to check execution and efficiency.
• Support audit readiness and ensure documentation complies with audit standards.
• Identify and escalate issues with compactors, refrigeration units, and cleaning equipment.
• Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing team development.
• Support underperforming departments by following through on action plans and daily execution standards.
• Collaborate with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and the Member experience.
• Inspect products for expiration dates and condition and remove damaged or outdated items.
• Use BJ’s MY WORK system to complete assigned tasks and comply with company initiatives and product-liability protocols.
• Provide other operational support as directed by club leadership.
• Follow safety protocols and procedures for compliance and effective equipment use.
• Maintain regular, predictable, full attendance.
• Provide leadership by communicating direction, developing team members through coaching, fostering collaboration and inclusion, holding team members accountable, and driving results.
• Monitor Member engagement and department execution, support concern resolution, and reinforce service behaviors across the club.
• Use reporting and business metrics to identify trends and opportunities, support club standards, improve relevant bottom-quartile KPIs, and meet or exceed labor and supply plans.

Benefits

• Weekly pay.
• Daily access to earned pay before payday; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the team member’s household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options and optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match, available to team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED