Assistant Closing Manager Full Time

BJ's Wholesale Club • Dedham, MA

2d • $21 - $26

About The Position

The Assistant Closing Manager provides leadership and direction within the club and helps drive club performance. Working closely with the Closing Manager, this role oversees Recovery, Utility, and Perishable departments—including Produce, Meat, Bakery, Deli, and Dairy/Freezer—as well as overnight preparation, ensuring areas are clean, stocked, and ready for morning opening. The manager maintains company policies and procedures, supports positive Member service, delivers Grand Opening Look Daily (GOLD) standards, assists with audit compliance, and collaborates with Business Partners. The role oversees onboarding, certification, and training to support food safety and operational excellence, and serves as Manager on Duty (MOD) as needed, taking responsibility for club operations, team leadership, and Member engagement during assigned shifts.

The position requires a valid ServSafe Food Safety Certification maintained in good standing. In Florida, the role also requires a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight. Yearly forklift license certification is required. BJ’s covers applicable certification costs and training.

The Assistant Closing Manager is responsible for end-of-day execution, closing standards, Member issue resolution, inventory freshness, sanitation, audit readiness, equipment escalation, staff coaching, and cross-functional coordination. The role uses company systems and reporting to monitor execution, drive efficiency, support underperforming departments, and uphold safety and food quality standards. Open shift availability and regular, predictable, full attendance are required. The stated pay range is $20.50–$25.63.

Requirements

• At least 18 years of age.
• High school diploma required.
• Valid ServSafe Food Safety Certification required and must be maintained in good standing.
• Basic computer proficiency, including MS Word, Excel, and email.
• Open shift availability required.
• Must maintain all required training and certifications.
• Must maintain regular, predictable, full attendance.
• In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
• Yearly forklift license certification required.

Nice To Haves

• Two years of experience in retail, supermarket, or warehouse perishable operations preferred.
• Experience managing inventory turnover and waste reduction strategies.
• College degree preferred.

Responsibilities

• Oversee Recovery, Utility, and Perishable departments, along with overnight preparation, to ensure areas are clean, stocked, and ready for morning opening.
• Walk the floor during closing hours to observe execution, engage with Members, and support team performance.
• Maintain GOLD standards and service behaviors through closing and until the last Member exits.
• Ensure registers, perishable stations, and service areas remain operational through the final Member transaction.
• Resolve or escalate Member concerns during closing.
• Monitor evening inventory levels, product rotation, culling, and merchandising, particularly in perishable departments.
• Confirm completion of cleaning checklists, sweep logs, waste pulls, and safety protocols.
• Coach Recovery and Utility Clerks and ensure effective task execution and zone coverage.
• Use Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department reporting to validate execution and drive efficiency.
• Ensure sanitation, cold-chain, and safety checklists are completed and documentation meets audit standards.
• Identify and escalate issues with compactors, refrigeration units, and cleaning equipment.
• Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing team development.
• Support underperforming departments by following through on action plans and daily execution standards.
• Partner with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and Member experience.
• Inspect products for expiration dates and condition, removing damaged or outdated items.
• Use BJ’s MY WORK system to complete assigned tasks and comply with company initiatives and product liability protocols.
• Provide operational support outside the primary scope as directed by club leadership.
• Follow safety protocols and procedures, including safe and effective equipment use.
• Maintain regular, predictable, full attendance.
• Develop team members through coaching, feedback, training, and empowerment; foster collaboration, inclusion, trust, and open communication.
• Ensure service excellence and GOLD Member Standards, monitor Member engagement, and support resolution of Member issues.
• Maintain club standards, support performance against relevant KPIs, meet or exceed labor and supply plans, and use reporting to identify performance opportunities.

Benefits

• Weekly pay.
• Access to earned pay before payday through Daily Pay; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Choice of three medical plans, with optional dental and vision plans.
• Health Savings Account and flexible spending account options.
• 401(k) retirement savings plan with company match, subject to eligibility and age requirements.
• Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount, subject to eligibility requirements.
• BJ’s covers applicable costs and training for the Florida qualifier certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED