Assistant Closing Manager Full Time

BJ's Wholesale Club • Dedham, MA

3d • $21 - $26

About The Position

The Assistant Closing Manager provides leadership and direction within the club and drives club performance, working closely with the Closing Manager. When serving as Manager on Duty (MOD), the role oversees Recovery, Utility, Perishable departments (Produce, Meat, Bakery, Deli, Dairy/Freezer), and overnight preparation to ensure areas are clean, stocked, and ready for the morning opening. The position is also responsible for maintaining policies and procedures, supporting a positive Member experience, sustaining Grand Opening Look Daily (GOLD) standards, and supporting audit compliance, onboarding, certification, and training.

As needed, the Assistant Closing Manager serves as MOD and takes responsibility for club operations, team leadership, and Member engagement during assigned shifts. A valid ServSafe Food Safety Certification must be obtained and maintained in good standing. The role requires yearly forklift certification. In Florida, the role also requires a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight; BJ’s covers applicable costs and training.

The role requires open shift availability and regular, predictable, full attendance. It involves frequent movement on hard surfaces, occasional bending, pulling, and reaching, regular lifting of up to 50 pounds, and occasional heavier lifting with assistance. The position may involve exposure to temperature extremes, loud noises in perishable areas, and cleaning agents.

The stated pay range is $20.50–$25.63. Compensation varies based on factors including location, education, experience, and qualifications.

Requirements

• ServSafe Food Safety Certification required and must be maintained in good standing.
• High school diploma required.
• Basic computer proficiency, including MS Word, Excel, and email, required.
• Open shift availability required.
• Must be at least 18 years of age.
• Must complete yearly certification for a forklift license.
• In Florida, must obtain a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight.
• Must maintain all training and required certifications.
• Regular, predictable, full attendance is an essential function of the role.

Nice To Haves

• Two years of experience in retail, supermarket, or warehouse perishable operations preferred.
• Experience managing inventory turnover and waste-reduction strategies.
• College degree preferred.

Responsibilities

• Oversee Recovery, Utility, Perishable departments, and overnight preparation to ensure areas are clean, stocked, and ready for morning opening.
• Walk the club floor during closing hours to observe execution, engage with Members, and support team performance.
• Maintain GOLD standards and service behaviors through the final Member’s departure.
• Ensure registers, perishable stations, and service areas remain operational through the final Member transaction.
• Resolve or escalate Member concerns during closing.
• Monitor evening inventory, product rotation, culling, and merchandising, with emphasis on perishable departments.
• Ensure daily cleaning checklists, sweep logs, waste pulls, sanitation requirements, and safety protocols are completed.
• Coach Recovery and Utility Clerks and support efficient task execution and zone coverage.
• Use operational tools and reports, including Hot List, NAFS, electronic reports, incorrect price sign reports, pallet tag usage, productivity dashboards, and department-level reporting, to validate execution and drive efficiency.
• Maintain audit readiness by ensuring sanitation, cold-chain, and safety checklists and documentation are complete and compliant.
• Identify and escalate issues with compactors, refrigeration units, and cleaning equipment.
• Reinforce ServSafe, PPE compliance, and department-specific training during onboarding and ongoing development.
• Support underperforming departments by following through on action plans and daily execution standards.
• Collaborate with the Closing Manager, Assistant Club Managers, Club Manager, and Department Leads to improve closing routines and Member experience.
• Inspect products for expiration dates and condition, removing damaged or outdated items.
• Execute assigned tasks and company initiatives through BJ’s MY WORK system and comply with product liability protocols.
• Perform other duties as assigned and provide operational support as directed by club leadership.
• Follow safety protocols and procedures for safe, effective equipment use.
• Maintain regular, predictable, full attendance.
• Develop team members through coaching, feedback, training, and empowerment; foster collaboration, accountability, inclusion, trust, and open communication.
• Monitor Member engagement and department execution, reinforce service standards, and support resolution of Member issues.
• Maintain club standards, support performance against relevant core KPIs, meet or exceed labor and supply plans, and use reporting to identify opportunities and improve performance.

Benefits

• Weekly pay.
• Access to earned pay before payday through Daily Pay; a fee may apply.
• Complimentary BJ’s Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid vacation, personal and sick days, holidays, bereavement leave, and jury duty leave.
• Three medical plan options, with optional dental and vision coverage, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for team members age 18 and older.
• Employee Stock Purchase Plan, with shares of BJ’s common stock available at a 15% discount through after-tax payroll deductions.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED