Assistant Center Manager

European Wax Center- Frisco- Eldorado • Frisco, TX

9d

About The Position

European Wax Center’s Assistant Center Manager is a high-visibility leadership and development role, serving as the right hand to the Center Manager and helping lead the center’s day-to-day operations. The role focuses on driving sales, coaching a high-performing team, and providing a welcoming guest experience. It is part of a leadership track that can progress from Sales Associate to Sales Lead, Assistant Center Manager, Center Manager, and beyond.

The Assistant Center Manager helps set daily goals and motivate the team, maintains the center’s appearance and retail presentation, coaches Guest Service Associates and Wax Specialists, responds to guest inquiries, monitors key performance indicators, and adjusts strategies to support sales results. The position also includes mentoring associates, partnering with the Center Manager on local marketing ideas, and participating in interviews.

The position requires full-time availability and a flexible schedule that includes a variety of shifts, including mornings, evenings, and weekends. The employer describes the role as a career-development opportunity within the UPMA Group franchise of European Wax Center.

Requirements

• At least 2 years of experience in a multi-service or specialty store environment.
• Previous management or leadership experience in a professional setting.
• Full-time availability and ability to work a flexible schedule, including mornings, evenings, and weekends.
• Comfort with Excel and Word.
• Self-motivation, punctuality, and organizational skills.
• Strong interpersonal and communication skills, including the ability to coach associates and engage with guests.
• Problem-solving skills and a solution-oriented approach.
• Genuine interest in the European Wax Center brand and team development.

Nice To Haves

• Experience with Zenoti.

Responsibilities

• Lead daily team huddles to share goals and motivate associates.
• Maintain a clean, well-stocked, and inviting center environment.
• Provide real-time coaching to Guest Service Associates and Wax Specialists on sales goals and product knowledge.
• Handle guest inquiries and help create a positive guest experience.
• Monitor key performance indicators and adjust strategies to support sales results.
• Mentor associates on career development and communication skills.
• Partner with the Center Manager on local marketing ideas.
• Participate in interviewing prospective employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed