Assistant Catering Manager, Little Caesars Arena

Delaware North • Detroit, MI

1d • Onsite

About The Position

Delaware North Sportservice is hiring an Assistant Catering Manager at Little Caesars Arena in Detroit, Michigan. The role assists with all catered events and works closely with the Catering Manager to develop and maintain guest relationships. The Assistant Catering Manager helps manage event booking, setup, teardown, and execution while maintaining food presentation and service standards. The role also supports event and inventory record-keeping, maintains appropriate catering supplies and decorations, and assists with recruiting hourly team members. The position calls for a professional, cooperative approach, including the ability to work under pressure, a positive attitude, attention to detail, and broad foodservice knowledge.

Delaware North provides food, beverage, and retail services at Little Caesars Arena, a 20,000-seat venue opened in 2017 and home to the Detroit Red Wings and Detroit Pistons. Services include concessions and premium dining in club areas, loge boxes, and suites.

Requirements

• At least 2 years of related experience.
• Previous experience with restaurant or banquet operations, guest service, recruiting, and training.
• Strong communication, organizational, and customer service skills.
• Ability to make informed decisions based on analyzed data.
• Experience using Microsoft Word, PowerPoint, and Outlook, and ability to learn catering software.
• Ability to stand and walk during a shift, move inventory, products, carts, and tables, and use kitchen utensils and commercial kitchen equipment.

Nice To Haves

• Familiarity with the hospitality or entertainment industry.

Responsibilities

• Work closely with the Catering Manager to develop and maintain guest relationships.
• Assist with booking, setup and teardown, and full execution of catered events.
• Maintain established food presentation and service standards, and develop them as appropriate based on current catering industry trends.
• Maintain comprehensive records for catered events, local event days, monthly inventory, requisitions, catering supplies, and seasonal decorations.
• Assist with recruiting hourly team members, including pre-screening candidates with the Talent Acquisition team, conducting interviews, and identifying candidates for hire.

Benefits

• Medical, dental, and vision insurance.
• 401(k) with up to 4% company match.
• Annual performance bonus based on level, individual performance, company performance, and location performance.
• Paid vacation days and holidays.
• Paid parental bonding leave.
• Tuition and/or professional certification reimbursement.
• Friends-and-family discounts at many company hotels and resorts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed