Assistant Building Director, Administration II
About The Position
Breaking Ground operates nearly 4,000 housing units across New York City, upstate New York, and Connecticut. Its supportive housing pairs affordable housing with services intended to help people maintain their homes long-term. The organization also operates outreach and transitional housing programs to help people experiencing street homelessness move toward permanent housing. Reporting to the Senior Property Manager, the Assistant Building Director, Administration II, ensures effective property management and day-to-day operations at 90 Sands. The role works with Property Management, Leasing and Compliance, and Finance on special projects, and liaises with various positions involved in daily building operations. The Assistant Building Director supervises Rent Administrators and Office Managers and works with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel.
Requirements
- Bachelor’s degree or equivalent experience.
- At least 6 years of experience in property management in affordable or supportive housing and/or social services.
- At least 1 year of supervisory experience.
- LIHTC certification.
- Strong knowledge of housing subsidies.
- Superior conflict-resolution skills.
- Strong written and verbal communication skills.
- Commitment to problem solving.
- Proficiency with relevant software, including MS Office and property management systems.
Responsibilities
- Oversee and manage the performance of the administrative team, including Rent Administrators and Office Managers.
- Provide regular, structured supervision meetings for direct reports.
- Implement supervisory strategies and accountability systems to ensure staff receive adequate support, guidance, and oversight.
- Oversee day-to-day operations for a building with more than 400 units, including rent collection and administration, lease renewals, subsidy management, tenant services, and general office management.
- Plan and execute the building’s annual recertification process.
- Oversee landlord-tenant legal and other building activities in accordance with applicable laws and regulations, organizational policies and procedures, values, goals, and best practices.
- Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant activities, workshops, events, and skills-building opportunities.
- Partner with the Building Director II, Assistant Directors, and social services staff to address resident issues and other challenges.
- Respond to tenant concerns about building operations.
- Work with Property Management leadership on agency-wide issues, including database implementation and report review.
- Ensure data is properly entered into Real Page, Breaking Portal, and other databases.
- Ensure the site complies with departmental standard operating procedures and best practices.
- Maintain building contracts with outside vendors.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
