Assistant Building Director, Administration II

Breaking Ground•Brooklyn, NY

About The Position

Reporting to the Senior Property Manager, the Assistant Building Director is responsible for effective property management and day-to-day operations at 90 Sands. The role works closely with Property Management, Leasing and Compliance, and Finance on special projects, and liaises with others involved in daily building operations. The Assistant Building Director supervises Rent Administrators and Office Managers and works with tenants, visitors, social service partners, auditors, regulatory agencies, and outside counsel. The position oversees administrative staff and operations for a building with more than 400 units, including rent collection and administration, lease renewals, subsidy management, tenant services, and office management. It also oversees the annual recertification process, landlord-tenant legal and other activities, vendor contracts, data and database practices, and compliance with applicable laws, organizational policies, procedures, and best practices. The role collaborates with tenant services, programs, external affairs, property management leadership, building leadership, and social services staff to support residents and address building and agency-wide issues.

Requirements

  • Bachelor’s degree or equivalent experience.
  • At least 6 years of experience in property management in affordable or supportive housing and/or social services.
  • At least 1 year of supervisory experience.
  • LIHTC certification.
  • Strong knowledge of housing subsidies.
  • Superior conflict-resolution skills.
  • Strong written and verbal communication skills.
  • Commitment to problem solving.
  • Proficiency with relevant software, including MS Office and property management systems.

Responsibilities

  • Oversee and manage the performance of the administrative team, including Rent Administrators and Office Managers.
  • Provide regular, structured supervision meetings for direct reports.
  • Implement supervisory strategies and accountability systems to ensure staff receive appropriate support, guidance, and oversight.
  • Oversee day-to-day building operations for more than 400 units, including rent collection and administration, lease renewals, subsidy management, tenant services, and office management.
  • Plan and execute the building’s annual recertification process.
  • Oversee landlord-tenant legal and other activities in accordance with applicable laws and regulations, organizational policies and procedures, values, goals, and best practices.
  • Collaborate with Tenant Services Coordinators, Programs staff, and External Affairs to provide tenant activities, workshops, events, and skills-building opportunities.
  • Partner with the Building Director II, Assistant Directors, and social services staff to address resident issues and other challenges.
  • Respond to tenant concerns about building operations.
  • Work with Property Management leadership on agency-wide issues, including database implementation and report review.
  • Ensure data is properly entered into Real Page, Breaking Portal, and other databases.
  • Maintain compliance with departmental standard operating procedures and best practices.
  • Maintain building contracts with outside vendors.
  • Perform other related duties as assigned.
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