Assistant Branch Manager

SRS Distribution•Bremerton, WA
•Onsite

About The Position

The Assistant Branch Manager (ABM) supports the Branch Manager in achieving strong branch operations, financial performance, and customer satisfaction. The position combines operational leadership, financial insight, team development, customer relationship management, and participation in strategic planning. The ABM helps ensure efficient branch operations, revenue growth, a high-performing team, and long-term branch success. The role balances office work, customer engagement, and warehouse oversight in a fast-paced, dynamic environment. It requires flexibility, problem-solving, prioritization, and attention to detail when managing branch operations, inventory, and customer needs. Travel of up to 25% may be required to regional meetings, customer worksites, and branch locations. The ABM reports to the Branch Manager and supervises warehouse and operations staff, including drivers and inside sales support. The role guides, assigns, and trains personnel, and collaborates with sales, operations, and administrative teams. The position is located at SRS Building Products in Bremerton, Washington.

Requirements

  • At least 1–2 years of experience in a warehouse, distribution, or supervisory/assistant management role.
  • Ability to manage teams, oversee operations, and execute processes efficiently.
  • Strong organizational, communication, and interpersonal skills.
  • Proficiency in Microsoft Office Suite.
  • Valid driver’s license and clean driving record.
  • Ability to pass criminal background and pre-employment drug screening.
  • High school diploma or equivalent.
  • Ability to sit, stand, walk, bend, reach, and lift up to 75 pounds.
  • Ability to use standard office equipment, communicate effectively verbally and in writing, and perform repetitive tasks accurately.

Nice To Haves

  • Prior experience in building materials, roofing, or a related industry.
  • Familiarity with ERP or warehouse management systems.
  • Experience in financial planning, budgeting, and revenue optimization.
  • Project management skills, including prioritizing tasks and managing multiple initiatives.
  • Leadership development experience and succession planning capabilities.
  • Strong relationship management skills focused on retention and satisfaction.
  • Knowledge of operational and warehouse safety protocols.
  • OSHA 30-hour and forklift certifications.
  • Associate or bachelor’s degree in business administration, supply chain, or a related field.
  • Five or more years of experience in a relevant industry is preferred.

Responsibilities

  • Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and improving productivity and efficiency.
  • Help achieve branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying sales growth opportunities.
  • Lead, mentor, and develop warehouse personnel, drivers, and inside sales teams through training, performance feedback, and support for a collaborative workplace.
  • Build and maintain customer relationships, respond proactively to inquiries, and resolve issues to support customer satisfaction and retention.
  • Collaborate with the Branch Manager to develop and execute strategic plans using market and operational insights.
  • Generate and review branch performance reports covering financial results, staffing forecasts and efficiency, inventory, and customer satisfaction; provide actionable insights.
  • Ensure compliance with company policies, safety standards, and operational procedures, and maintain a safe, organized, and efficient branch and warehouse.
  • Guide, assign, and train personnel to execute branch operations efficiently.
  • Travel to regional meetings, customer worksites, and branch locations as needed, up to 25%.

Benefits

  • Competitive weekly or bi-weekly pay
  • Discretionary bonuses
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • Paid time off, including vacation, sick, volunteer, holidays, birthday, and floating time
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Company-paid life insurance
  • Company-paid short-term disability
  • Optional long-term disability
  • Additional life insurance
  • Depending on the role, eligibility for performance-based bonus programs, commissions, profit-sharing programs, a car allowance or automobile and fuel program, and travel-expense reimbursement
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