Assistant Branch Manager

Mariner Finance•Round Rock, TX

12d•$20 - $25•Onsite

About The Position

The Assistant Branch Manager works directly with customers to understand their financial needs and provide lending solutions while helping lead day-to-day branch performance, develop team members, and support the Branch Manager. This hands-on leadership role is suited to a results-oriented person who enjoys developing others and taking greater ownership of a business. The position supports sales, customer service, account management, operations, and team leadership in a fast-paced, performance-driven environment. The role is office-based and requires physical presence in the office. Scheduled hours are Monday, Wednesday, and Thursday from 9:00 a.m. to 5:00 p.m.; Tuesday from 9:00 a.m. to 7:00 p.m.; and Friday from 9:00 a.m. to 5:30 p.m. Saturday work from 9:00 a.m. to 1:00 p.m. is required seasonally and as business needs require. The company may change schedules to address business needs, and hours depend on the business hours of the time zone served. The posted base salary range is $20.00–$25.00 per hour, with an incentive opportunity.

Requirements

At least 3 years of experience in sales, consumer lending, or a related performance-driven environment.
High school diploma or equivalent.
Previous leadership, supervisory, or team-lead experience.
Outbound sales and business-development experience.
Demonstrated ability to meet or exceed individual performance goals.
Ability to coach, motivate, and support the performance of others.
Strong written and verbal communication skills.
Sound judgment and ability to make decisions in a fast-paced environment.
Ability to learn and use sales platforms and technology.
Strong organizational skills and ability to complete work accurately and on time.
Must be able to obtain licenses required by the state.
Must be physically present in the office.
Must be able to perform the essential duties satisfactorily; reasonable accommodations may be made when requested, absent undue hardship.
Frequently sit for extended periods; reach with hands and arms; operate computer and phone systems; and talk or hear. Occasionally move about and lift or move up to 20 pounds; close vision and ability to adjust focus are required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Partner with the Branch Manager to drive branch sales, customer service, account performance, and profitability.
Lead by example by developing business, engaging customers, and meeting individual performance expectations.
Coach and support team members in sales, customer service, account management, and daily branch activities.
Help establish clear expectations, reinforce accountability, and create a results-focused team environment.
Make outbound calls to develop business, follow up on opportunities, and strengthen customer relationships.
Consult with customers to understand their needs and identify appropriate lending solutions.
Process loan applications and gather required credit, income, and financial information.
Present loan solutions and available products clearly, confidently, and compliantly.
Educate customers on loan terms, payment expectations, account requirements, and available services.
Support the Branch Manager with employee development, branch priorities, and execution of company initiatives.
Help maintain compliance with applicable federal, state, and local consumer finance laws and company policies.
Take on additional branch responsibilities as needed to provide consistent, high-quality customer service.