Assistant Branch Manager

Eglin Federal Credit Union•Fort Walton Beach, FL

25d

About The Position

Develops skills through scheduled and on-the-job training to prepare for a management position at Eglin Federal Credit Union. Provides coverage in Branch Operations as needed, assuming the responsibilities and authority of the position being covered, including assigning, directing, reviewing, and maintaining work quality and progress. Assists members with loans and other financial services, makes loan decisions within established authority, and provides financial guidance to members seeking help with credit over-extension or improving credit scores. Resolves member problems and keeps the Branch Operations Manager informed of complaints or potential complaints. Represents EFCU at community and military events as requested, supports the research and implementation of products, policies, and procedures, and promotes Credit Union products and services.

Requirements

One to three years of similar or related experience.
Strong leadership skills.
Excellent oral and written communication skills, including the ability to motivate, influence, train, and build relationships.
Solid organizational and problem-solving skills.
Proficiency in information-gathering and presentation techniques.
Proficiency with general office equipment, including a PC, Microsoft Office, and ancillary software.
Willingness to work and travel to various locations in Okaloosa and surrounding counties.
Bachelor's degree in Management, Finance, Business Administration, Accounting, or another business-related field.

Nice To Haves

One to two years of supervisory experience.

Responsibilities

Develop skills through scheduled training and on-the-job training to prepare for a management position.
Provide coverage in Branch Operations as assigned, assuming the duties and authority of the position being filled.
Assign, direct, and review work and maintain the quality and progress of work within the department.
Assist members with loans and services suited to their financial situations.
Approve loans and modification agreements within established authority; disapprove loans when warranted and refer loans to the Appeals Committee.
Advise members seeking relief from credit over-extension and assistance improving their credit scores.
Resolve member problems whenever possible and keep the Branch Operations Manager informed of complaints or potential complaints.
Represent EFCU at Chamber of Commerce, military installation, and other community events as requested.
Assist management with researching, planning, developing, and implementing Credit Union products, policies, and procedures.
Promote and cross-sell Credit Union products and services.
Perform other job-related duties as assigned.