Assistant Branch Manager
About The Position
Regional Finance is hiring an Assistant Branch Manager to support its in-person and omnichannel consumer lending operations. The role combines loan sales, customer relationship management, early-stage delinquency resolution, credit underwriting, compliance, and operational service. The Assistant Branch Manager also helps train and coach team members and may develop toward a Branch Manager position through the company’s G.O.A.L. Training Program. The position is on-site, serving customers in person and by phone. Standard hours are Monday through Friday, 8:30 AM to 5:30 PM; occasional Saturdays and late evenings may be required based on business needs. Base pay starts at $19.00 to $28.00 per hour depending on skills and experience. Top performers may earn up to $72,640 per year in total compensation, including bonus, with the opportunity to earn up to an additional $1,200 per month based on individual and team performance.
Requirements
- At least 3 years of experience in a performance-driven sales environment.
- Ability to handle cash payments.
- High school diploma or equivalent.
- Valid driver’s license and reliable, insured transportation.
Nice To Haves
- Bilingual in Spanish and English.
- Associate or bachelor’s degree.
Responsibilities
- Exceed individual and branch-level loan sales targets through proactive customer outreach and follow-up.
- Build and maintain customer relationships throughout the loan lifecycle and recommend tailored financial solutions.
- Assist with training and coaching new team members.
- Apply credit underwriting techniques and sales tools to support informed lending decisions.
- Manage consumer loan accounts that are 1–30 days past due through outbound calls, texts, and emails, and work with borrowers on payment arrangements, extensions, or other approved solutions.
- Ensure compliance, accuracy, and operational excellence in lending activities.
- Educate customers about loan terms and optional products so they understand their options.
- Multitask and adapt to role demands while providing timely and efficient service.
Benefits
- Health insurance, including prescription coverage.
- Dental insurance.
- Vision insurance.
- Disability insurance.
- Life insurance.
- 401(k) plan with up to 4% matching contributions.
- 17 paid time off days plus company holidays.
- G.O.A.L. Training Program to prepare top-performing Assistant Managers for Branch Manager positions.
- Optional, employee-funded C.A.R.E. Fund to support team members facing severe emergencies.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
