Assistant Branch Manager

White Cap • Carrollton, TX

7d

About The Position

White Cap is hiring an Assistant Branch Manager to support branch sales and operations for a North American distributor serving professional contractors and major construction projects. The role supports the acquisition, development, and retention of branch sales and operations associates and helps develop strategies to increase branch sales and profitability. The Assistant Branch Manager manages the branch in the Branch Manager’s absence.

The position assists with procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies and procedures. It also addresses branch-level customer and operational issues, supports counter and inside sales, ensures sales orders are billed accurately and promptly, schedules staff, and analyzes budgets and variances. The role generally requires 5+ years of experience and includes operating a company or personal vehicle consistently for more than 20% of the average work week. An acceptable Motor Vehicle Record is required.

Requirements

• Generally, 5+ years of experience.
• An acceptable Motor Vehicle Record (MVR) report is required.

Nice To Haves

• Experience in construction supply, building materials, or industrial distribution environments.
• Working knowledge of branch operations, including inventory control, order fulfillment, and warehouse processes.
• Experience supporting or leading front-line teams in warehouse, counter, or inside sales settings.
• Demonstrated ability to resolve customer issues and operational challenges in a fast-paced environment.
• Proficiency with ERP or order management systems; Oracle is preferred.
• Understanding of sales drivers, margins, and branch-level performance metrics.
• Familiarity with safety standards and OSHA-regulated environments.
• Bilingual Spanish/English skills.
• Forklift experience.

Responsibilities

• Support the talent acquisition, development, and retention of branch sales and operations associates.
• Manage the branch in the Branch Manager’s absence.
• Assist the Branch Manager in developing strategies to drive branch sales and profitability.
• Assist with procurement, inventory control, shipping and receiving, warehousing, and sales in accordance with organizational policies, principles, and procedures.
• Resolve branch-level problems and investigate customer complaints involving damaged items, overcharges, and shipment or delivery delays; make necessary resource adjustments.
• Manage branch-level operational problems, investigate inventory discrepancies, and make adjustments as required.
• Serve customers and support counter and inside sales functions as necessary.
• Ensure sales orders are billed correctly and in a timely manner.
• Schedule staff and analyze budgets and variances.
• Perform other duties as assigned.
• Operate a company or personal vehicle consistently for more than 20% of the average work week.

Benefits

• Medical, dental, and vision benefits.
• 401(k) with company match.
• Tuition reimbursement.
• Generous time-off package, including paid maternity leave, parental leave, sick time, and vacation time.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed