Assistant Branch Manager

Summit Credit Union•Fitchburg, WI

33d•Onsite

About The Position

Join a team where your leadership, ideas, and dedication truly make a difference. As an Assistant Branch Manager at our Fitchburg branch, you’ll play a key role in supporting branch operations, developing team members, and helping our members achieve financial confidence. At Summit, we’re committed to creating a welcoming environment where employees at every stage of their careers can learn, grow, and thrive. We value collaboration, integrity, and service, and we’re proud to invest in our employees through strong development opportunities and a people first culture. If you’re looking for a rewarding role with meaningful impact, supportive leadership, and a mission-driven organization, Summit Credit Union is a place where you can build both your career and your community. What You Will Do and the Impact You Will Make As an Assistant Branch Manager, you will support daily branch operations, guide team members, and help create an exceptional experience for every member. In this role, you will: Lead, coach, and support branch staff Assist with operational accuracy and daily workflows Contribute to branch goals and service standards Help members with more complex financial needs Build relationships within the branch and local community The impact you will make: Support team growth and confidence Strengthen member trust and financial well‑being Help create a positive, member focused branch culture Contribute to your own leadership and career development

Requirements

Associate degree or equivalent relevant experience
Two or more years in retail or financial services
Ability to obtain and maintain an NMLS number
Strong interpersonal and communication skills that reflect professionalism
Good judgment, adaptability, and the ability to solve daily challenges within guidelines
Active listening skills and a thoughtful approach to resolving complex situations
Ability to build rapport and communicate proactively with members and non‑members
Strong attention to detail and consistent follow through
Basic proficiency with Microsoft Office
Solid math skills and the ability to learn more complex financial concepts